Salesforce Architect

Job Opportunity: Our team is seeking a talented Salesforce Architect to work in our Washington, DC location.

What You'll Get to Do as a Salesforce Architect:

Supports our team in developing CRM solutions to ensure that the needs of our users are service representatives are satisfied.

Involves collaboration with product owners/business analysts, solution architects, developers, and testers to assess needs and define system requirements and/or configurations for these solutions.

Participate in project planning, sprint and release planning, daily stand-up meetings (scrums) demos/reviews, retrospectives, backlog refinement meetings, and other Scrum-related meetings

Provide technical input regarding feasibility or design for needs expressed in user stories

Investigate enterprise and vendor APIs to determine whether they provide the necessary data to support an initiative and identify any modifications that may be necessary

Define format and mapping of data for interfaces between systems

Define and document the system requirements of a solution, including the allocation of functionality across the presentation layer and backend services

Assist the business in determining if and how new systems or system enhancements may improve process flow and business function

Provide analytical support for the prioritization of features and epics to ensure work focuses on capabilities with maximum value and are aligned with product delivery strategy

Collaborate with product management team to define Minimum Viable Product (MVP) to achieve strategic goals

Provide demos to internal project team, as well as to business stakeholders

Participate in project planning, sprint and release planning, daily stand-up meetings (scrums) demos/reviews, retrospectives, backlog refinement meetings, and other Scrum-related meetings

Perform application and services tests to research application behavior and/or validate changes

Recommend opportunities to improve efficiency and effectiveness

Assist and mentor less experienced peers

You’ll Bring These Qualifications:

Must be a US citizen for DHS Suitability clearance.

Bachelor’s degree or equivalent plus 10 years work experience.

At least 2 years of experience leading solution architecture design (business architecture, process architecture, integration architecture, user experience, process improvement).

At least 4 years of dynamic experience in project management, business analysis, and technology implementation in full life-cycle CRM engagements.

Strong understanding of the range of built-in capabilities and options available in Salesforce with the ability to make recommendations on how to best leverage those capabilities and options when formulating CRM solutions

Experience with case management as implemented through CRM solutions

Understanding of Model Driven Apps and Canvas Apps

Knowledge of application integration with Power Apps is a plus

Knowledge of application integration with Mulesoft is a plus

Strong Communication Skills

Specific focus is on and Salesforce CRM

The architect will have experience implementing multiple Customer Relation Management systems and implementations.

OneGlobe LLC was founded in 2005 to provide quality Information Technology solutions that exceed expectations. We focus on IT System Modernization using agile software development practices and DevSecOps to deliver intuitive and maintainable systems that we help our customers improve their processes and capabilities.

We provide full service IT solutions and have the skill to identify, plan and perform cost-saving steps throughout the system lifecycle to enhance system efficiency, while optimizing the value that we deliver to our customers. Our team has the drive and right mindset to feel ownership on the projects they work. They partner with our customers to give the extra effort sometimes required to deliver success.

We provide highly competitive benefits package to include: extensive medical/dental/vision, 7% of your annual salary toward 401(k), Paid Time Off (PTO), $5K annually toward ongoing education and training, and more. We also have monthly social and tech events!

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OneGlobe is a proud equal opportunity employer. We are a drug free, EEO employer committed to a diverse workforce. We will consider all qualified candidates regardless of race, color, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity, family responsibilities, disability, political affiliation or veteran status.