BREAKFAST HOST/ATTENDANT

Job Description

At the Hyatt Place Provo Downtown, a PEG Hospitality Group managed hotel, it’s our associates that make us successful, and we believe in taking good care of them. Both full and part-time associates are eligible to enroll in our benefit plan offerings after you have completed 30 days with us. Additionally, you’ll be eligible to receive paid time off and holiday pay. We also offer generous parental leave benefits, a 401k savings plan, hotel stay discounts. If you need your pay a little earlier, we have you covered with our partner, PayActive. Treating one another with respect, inspiring each other to be our best, and being diligent in the work we do, are our core values. If these are important to you and you want to find a place where your hard work and commitment are appreciated and rewarded, join us!

JOB SUMMARY:

Ensure an engaging, welcoming and enjoyable experience for our customers and guests. Prepare all breakfast items for buffet, or made-to-order items, to pre-determined recipes or by request. Serve prepared food according to guidelines and brand standards. Ensure breakfast area is neat and clean and follow all food sanitization standards.

RESPONSIBILITIES:

Greet guests in a friendly and engaging manner.

Restock and clean condiment areas, empty trash and recycling as needed.

Prepare all food items according to instructions, ensuring proper sanitation methods are used. Ensure food is presented in an appealing manner and according to brand or property standards.

Bus/clear tables in dining area to ensure a clean and inviting environment.

Keep equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.

Assist with inventory counts and ordering as requested by management.

Ensure all food handling, safety, and sanitization protocols are followed at all times.

Promptly respond to guest with any additional request.

Adhere to grooming and appearance standards consistently.

Adhere to shift schedule and attendance guidelines.

In some locations, made to order food and beverage may be available and require the associate to:

Take order accurately, seek clarification if needed and close transition with correct method of payment

Enter orders in the point of sale (POS) machine, ensuring special request made by guest while ordering are notated accurately.

Print closing report and drop the cash deposits per company guidelines.

REQUIREMENTS:

Ability to walk and stand for prolonged periods of time.

Ability to lift, carry, push and pull up to 40 lbs., independently.

Ability to obtain a food handlers card and alcohol beverage service cards, or other applicable licensing in accordance with local food and beverage service ordinances.

Serve-Safe certification desired, must be able to obtain upon hire.

QUALIFICATIONS:

High School diploma or equivalent preferred.

Previous food service experience.

Ability to communication verbally and in writing to explain menus and place orders.