Freight Forwarder, Air Import, Air & Sea

DSV - Global transport and logistics

In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at

Location: ZAF - Kempton Park, Serengeti Blvd (DSV Park Gauteng)

Job Posting Title: Freight Forwarder, Air Import, Air & Sea

Time Type: Full Time

Main Purpose of The Role:

To manage shipments for a portfolio of Customers, from pick-up to delivery. Also process brokerage-only shipments.

Minimum Requirements: (non-negotiable when screening)

Min 10 years’ experience in Freight forwarding.

Min 10 years’ experience in Air Freight Imports

Qualifications: (please specify if the qualification is essential or advantageous)

Matric (essential)

Qualification in Logistics or Supply Chain an added advantage

Computer packages (please specify whether essential or advantageous)

Office 365 (Teams, OneNote, Forms), MS Word, Excel, PowerPoint, Outlook

Cargowise understanding and previous experience would be beneficial

Incoterms 2022 and customs regulations beneficial

Duties and Responsibilities:

Receives new orders from the Customers and arrange collection with Origin offices.

Obtain rate approval from Customers before

Daily update to the Customers on the status of their shipments

Take ownership of live shipments in the system.

Update the mandatory fields on the system (drop mode, estimated delivery etc.)

Check accuracy of the transport documents (gross weights, number of pieces etc.)

Request clearing instructions from clients.

Submit files to Brokerage for clearance.

Perform rates-checking

Monitor and resolve any queries raised by the Brokerage team

Batch and submit the documents for OGA-detained shipments.

Arrange delivery with the Transport team

Follow up on Invoicing

Follow up on Profit share

Ensure that all milestones are completed timeously.

Complete files

Register off-system files in the system

Request pre-alerts from Agents

Accrue the charges in the system and arrange COD payments

Arrange drawing for Agent and/or Airline drawing

Attend operational meetings and support KAMs in the preparation of MBRs and/or QBRs.

Disclaimer: Due to the high volume of applications received, only shortlisted candidates will be contacted. Should an external candidate not hear from us within four (4) weeks following their application, they should consider their application unsuccessful. Strictly fair and non-discriminatory selection procedures will be followed. We use Affirmative Action (AA) measures in an endeavor to redress the disadvantages in employment experienced by designated groups. Where possible, preference will be given to candidates from the designated groups as defined in the Employment Equity Act and in line with DSV’s Employment Equity plans. DSV reserves the right to defer or close a vacancy at any time.