Director of Employee Assistance Program - External EAP

WHO WE ARE & WHAT WE DO Tallahassee Memorial HealthCare (TMH) is a private, nonprofit community-based healthcare system that provides advanced care to a 21-county region in North Florida and South Georgia.

We are a career destination with nearly 6,000 colleagues who reflect the diversity of our community.

TMH is the region's healthcare leader and top provider of advanced care with a 772-bed acute care hospital and the region's only: * Level II Trauma Center * Joint Commission Comprehensive Stroke Center * Level III Neonatal Intensive Care * Pediatric Intensive Care * The most advanced cancer, heart and vascular, orthopedic & surgery programs in the Panhandle Our system also includes a psychiatric hospital, multiple specialty care centers, four residency programs and nearly 40 affiliated physician practices.

HOW YOU'LL MAKE AN IMPACT As the Director of Employee Assistance Program, you will serve as a vital member of the Tallahassee Memorial HealthCare (TMH) BHC team and works in collaboration with all areas of the healthcare system.

Primary responsibilities include overseeing internal and external accounts, seeking opportunities for revenue generation, and providing patient/client care.

Represents TMH in community events involving colleague relations with the goal of enhancing business opportunities for service expansion.

The Director of Employee Assistance Program is responsible for: * Provides clinical supervision to therapists in EAP * Developing and ensuring internal integrated quality management (IQM) processes in collaboration with Outpatient Director * Conducting regular multi-disciplinary staff meetings to enhance clinical services * Reviewing clinical documentation to ensure compliance with State of Florida regulations * Overseeing and evaluating satisfaction level of employer clients, referring supervisors and managers, employees and their families, and outpatient therapy clients * Evaluating clinical and administrative support staff members' performance with appropriate recognition and remediation * Developing and maintaining on-going EAP service contracts via marketing relationships developed throughout the community and state * Developing marketing materials (e.g., brochures, posters, web page, and other print materials) * Participating in professional associations and maintaining collaborative communication throughout the healthcare system regarding advances in colleague relations * Providing community education regarding wellness topics that represent the role of behavioral health in productivity * Participating in employer/community health fairs/symposiums * Reporting routinely to Outpatient Director regarding community and hospital engagement efforts and internal/external training opportunities * Working with Outpatient Director on strategic planning for the EAP in relation to community and hospital system * Maintaining a case load with new and existing clients * Participating in on-call rotation, responding to crisis calls, and providing necessary debriefings * Providing trainings as requested by Outpatient Director, account holders, and other key stakeholders within the healthcare system WHAT YOU'LL NEED TO APPLY Education: * Required: Master's degree in social work, counseling, marriage and family therapy, or psychology.

Experience: * Three (3) years of managerial experience.

* EAP, outpatient therapy, contracts, and service delivery oversight experience.

Certification/License/Registry: * Required: Licensed in the State of Florida as a mental health professional per Florida Statute Chapter 491.

* Preferred: Certified Employee Assistance Professional (CEAP) credential.

Incentives: We're thankful for what you do for us.

Here's what we can do for you: * Sign-on bonus and transition allowance eligible* * Health Insurance (Medical, Dental & Vision) * Retirement Contributions Matching Up to 6% [401(a)/403(b)] * Annual Raise* * Tuition Reimbursement* * Scholarship Opportunities* * Paid Time Off * Childcare (TMH owned onsite facility) * Premier Health and Fitness Club (TMH owned offsite facility) * Wellness Programs and Colleague Discounts * Restrictions may apply Workplace Type: * On-site (employees come to work in-person). This individual must live within driving distance of the Tallahassee, FL TMH campus for onsite expectations.

Additional Information: * Only candidates who meet the requirements will be contacted for further consideration.

* This vacancy is not eligible for sponsorship.

TMH will not sponsor or transfer visas for this position.

* Tallahassee Memorial HealthCare is an equal opportunity employer and drug-free workplace.

All employment is contingent upon successful completion of a drug screen, background check, reference verification, health assessment, and credential/license verification.