Senior Sales-Revenue Operations Manager

Senior Sales-Revenue Operations Manager Location: Hybrid in New York City (3 day in-office requirement) Qualifications: * 5 years of experience in revenue operations, sales operations, or related roles within a PLG based company. * Working knowledge of Sales tech stacks including Salesforce, Outreach, Gong, Seismic, Apollo, etc * Strategic thinker with a proactive and results-oriented mindset. * Proven track record of driving revenue growth and operational efficiency in a high-growth environment. * Strong analytical skills with the ability to interpret complex data sets and draw actionable insights. * Experience with Lead/Account scoring, prioritization, and routing * Proficiency in analytics tools such as Tableau * Proficiency in Excel/Google Sheets * Basic understanding of SQL * Excellent communication, presentation, and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization. * Excellent communication, presentation, and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization. * Detail-oriented with strong organizational skills and the ability to manage multiple priorities simultaneously. Bonus points: * Certified Salesforce Administrator A day in the life and how you'll make an impact: * Process Optimization * Develop key processes across the Melio Customer Lifecycle, such as account handoff and cross-functional coordination, to enhance efficiency and customer satisfaction. * Collaborate with Sales and Customer Success leadership to drive strategy and solutions needed to accelerate growth. * Strategic Program Development / Project Management * Consult with GTM leadership to develop and optimize strategic operational processes for maximum productivity and capacity. * Partner with leadership to set goals, targets, and customize team reports and dashboards for performance monitoring. * Own and drive program management for internal projects, including software implementation and upgrades. * Plan and coordinate aspects of projects from initiation to delivery, managing resources, progress tracking, and documentation. * Data Analytics and Reporting * Ensure data quality between data warehouse and GTM tooling, troubleshoot data issues, and communicate findings to stakeholders. * Analyze large datasets to gather insights for key business decisions and develop reports and dashboards to track KPIs * Own the end-to-end revenue operations process, including sales forecasting, pipeline management, and revenue reporting. * Technology Optimization and Implementation *