Assistant Director of Financial Aid Operations

The Assistant Director of Financial Aid operations is responsible for managing the financial aid systems functionality and integration required to award and disburse all forms of financial aid utilizing the SFP platform including, but not limited to: federal grants and loans, state grants and scholarships, institutional and private scholarships and grant derived scholarships.

The Assistant Director works closely with platform supporting vendors and internal DoIT personnel to ensure that all platforms are correctly awarding and disbursing aid as well as ensuring that all reconciliation processes are completed on an ongoing basis.

This role also has the overall responsibility for identifying issues and challenges proactively and then working internally and externally to address the issues to ensure students do not face unnecessary challenges associated with the award and disbursement of aid.

* Daily management of financial aid award and disbursement system(s) * Consistent review and validation of coding used to award and disburse financial aid * First point-of-contact to ensure accurate and timely implementation of updated/upgraded code releases and maintenance programs to the financial aid awarding system(s) * Works collaboratively with external vendors and internal partners to identify and resolve all financial aid system/platform bugs * Ensures that reconciliation of all aid is completed on a consistent basis to ensure that all aid awarded is properly and timely disbursed Minimum Qualifications Education Bachelor's degree.

Experience * Experience with Peoplesoft, MS Office and other reporting tools * At least two years of experience working in a post-secondary financial aid program * Project management experience preferred Knowledge Skills and Abilities * Experience with student lifecycle and financial aid practices * Ability to understand technical specification documentation * Ability to convert functional requirements into technical tasks * Data analysis and troubleshooting abilities * Ability to juggle different assignments with competing priorities * Strong oral and written skills are essential * Self-starter, high energy and goal oriented * Excellent organizational, communication, personal relationship and meeting management skills * Must be able to organize and prioritize work, be proactive, take initiative, resolve problems, follow-through and simultaneously manage multiple priorities to ensure goals are met in a timely manner.

Conditions of Employment An offer of employment is contingent upon successful completion of a criminal background check.

Please be advised, COVID-19 vaccinations are strongly encouraged but not required for eligible faculty and staff employed by Bowie State University.

This protocol may be subject to change.

Other BSU offers a generous and comprehensive benefits package, which includes 22 vacation days, 13 holidays, 15 sick days; comprehensive medical, dental and vision insurances, flexible spending account plan, and retirement options; and tuition remission for employees and their dependents at any of the University System of Maryland schools, winter and spring breaks.