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Business Analyst-Kahua/Coreworx

Company:
Fluor
Location:
Greenville, SC
Posted:
May 13, 2024
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Description:

Requisition Number

145054BR

Summary

Join our dynamic team in the rapidly evolving world of technology! We are currently seeking a skilled professional for a fully remote position, specifically catering to candidates in the Atlanta-Greenville-Charlotte surrounding geographical area. As a Business Analyst within our Applications department, you will play a pivotal role in the implementation and support of various Project-based applications and solutions.

This position will be responsible for the day-to-day administration of various applications utilized by Fluor Mission Solutions Projects, including implementation support, end-user support, troubleshooting, maintenance and enhancements. You will also be responsible for the completion of documentation required to meet NIST and Government requirements. Your keen eye for detail and technical proficiency will ensure that our documentation meets the highest standards, contributing to the success of our IT projects.

Scope

As a Specialist I, you will bring a depth of knowledge in Information Technology (IT) to your designated area of responsibility. Your expertise will be applied to a variety of assignments, allowing you to collaborate with customers, vendors, industry consultants, and company management to achieve impactful results. This role not only supports IT projects but also involves guiding and sharing knowledge with other IT staff.

Embrace the flexibility of a fully remote position and contribute to the continued success of our organization. Apply today and help shape the future of technology with us!

Principal Job Duties & Responsibilities

• Maintain critical planning, monitoring, and reporting processes as well as required documentation, for the timely coordination and completion of project tasks

• Translate customer and business requirements into practical and affordable solutions

• Coordinate, direct, and lead project status meetings, confirm milestones, and ensure goals are achieved

• Ensure that project deliverables and schedules are met by technical resources; manage escalation to the appropriate IT resource management when needed; provide feedback to technical resource manager on the performance of technical staff

• Participate with cross-functional team members in issue identification, process impacts, and solution development discussions to optimize end-to-end solutions

• Leverage outside vendors, contactors, technical teams, and other departments to drive for results

• Provide planning consultation and advisory services for area of responsibility

• Support business solutions, and investigate operational problems and system requirements

• Review customer requirements for completeness; minimize customizations wherever possible

• Analyze and make independent recommendations regarding solutions to problems with varying complexity in accordance with organization and/or project objectives and guidelines

• Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner, set priorities, and meet deadlines

• Plan and organize own work assignments, as well as carry out tasks from management staff

• Maintain compliance with all applicable policies, procedures, and global standards

• Adhere to and support Fluor's Health, Safety & Environmental and Sustainability Policies

• Effectively develop and apply the Core Skills to the job

• May need to travel to attend to business related matters

• Meet expectations on attendance and punctuality

• Other duties as assigned

Working Conditions

• Generally favorable indoor office workspace, and/or;

• Various levels of environmental conditions including but not limited to project worksites and vendor/client facilities which may have temporary office space, moving mechanical parts and vibration; high, precarious places; fumes or airborne particles and extreme temperatures and high noise levels

Notice to Candidates:

Background checks are carried out as part of any conditional offer made, including (but not limited to & role dependant) education, professional registration, employment, references, passport verifications and Global Watchlist screening.

To be Considered Candidates:

Must be authorized to work in the country where the position is located.

Basic Job Requirements

• Accredited four (4) year degree or global equivalent in applicable field of study and five (5) years of work-related experience or a combination of education and directly related experience equal to nine (9) years if non-degreed; some locations may have additional or different qualifications in order to comply with local requirements

• Ability to communicate effectively with audiences that include but are not limited to management, coworkers, clients, vendors, contractors, and visitors

• Job related technical knowledge necessary to complete the job

• Ability to learn and apply knowledge of applicable local, state/province, and federal/national statutes and guidelines

• Ability to attend to detail and work in a time-conscious and time-effective manner

Other Job Requirements

Application Configuration and Support

• Analyze complex processes, identify areas for improvement, and recommend solutions

• Complete technical service requests and provide continuous business application support for application software and legacy systems

• Complete documentation required to meet NIST and Government requirements.

• Help to define, analyze, develop, implement, and document new systems, customized programs, and databases to meet business needs

• Help to upgrade and implement application software

• Assist application owners in the development of test scripts, policies, and procedures

Customer Engagement

• Typically responsible for one or more applications in a single functional area

• Function as the primary driver of the client relationship

• Overall management, perform or monitoring of the scope, schedule, change requests, request tracking systems, status reports and interfaces to IT support teams, stakeholders and application owners

• Engage the Development Manager, Solution Analyst and/or other subject matter experts (SME), as needed, to provide guidance for requests from the customer for new solutions or changes to existing solutions

• Understand customer requests, provide guidance with documenting requirements (Business, Functional Design and Testing) and gain customer approval for development activity

• Understand the technical environment supporting the applications(s) and engage the application owner for any IT driven changes, upgrades or other interactions

• Demonstrate sufficient and ongoing understanding of IT practices and processes to provide guidance and support in adhering to IT strategy and methodologies while ensuring alignment to Fluor’s core strategies

Enterprise Architecture

• Maintain application roadmaps (versions, end of life, etc.)

• Create and distribute enterprise architecture diagrams and metrics reports, and maintain IT Architecture knowledge objects

• Prepare and maintain schedules for status activities in IT enterprise architecture group

• Recommend system changes and enhancements

• Conduct risk assessments of proposed IT solutions (as part of the IT governance process)

Quality Assurance (QA) Testing

• Develop and design clear, concise, detail-oriented test plans/cases specific for different computer software programs

• Identify and facilitate issue resolution with functional and technical groups

• Manage software beta test programs

• Apply knowledge of methods, QA tools, and processes used in quality assurance of software programs

• Document test results

Application Development and Configuration

• Provide support, maintenance, enhancements, new release implementation, and new development

Application Implementation

• Perform analysis, design, programming, and testing of new custom development

• Conduct impact analysis of proposed system changes and new application releases

• Provide production support of the implemented solution, including on-call /off-hours support

Preferred Qualifications

• Accredited degree or global equivalent in Computer Science or related discipline

• Experience in computer systems or Information Technology (IT) support, with technical proficiency in operating systems and programming languages

• Strong written and verbal communication skills

• Strong interpersonal skills

• Excellent analytical, technical, planning, and organizational skills

Salary Range

84,000 to 146,000

Benefits

Fluor is proud to offer a comprehensive benefits package designed to promote employee health, wellness, and financial security. Our offerings include medical, dental and vision plans, EAP, disability coverage, life insurance, AD&D, voluntary benefit plans, 401(k) with a company match, and training and development courses.

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