Job Description
Oh, Hi! We are Foursight! Our culture is built around people who act with integrity and passion while remaining humble and accountable to themselves and the team. If this sounds like you, we should meet!
Looking to further your skills? We are a GROWING COMPANY and have won awards for Top Places to Work for seven years in a row, Mountain West Capital Network Utah's Fastest Growing Companies for six years in a row, and we have been listed in Inc. 5000 Fastest Growing Companies! Don't just take our word for it, check out our employee reviews on Google, Indeed and Glassdoor!
Foursight Capital is currently seeking a talented individual to fill the position of Mid-Shift Collections Specialist.
As an Mid-Shift Collections Specialist you will perform recovery efforts to minimize losses on accounts identified as being delinquent. This is not your typical call center...You'll have a portfolio of accounts that you will locate and negotiate with customers to find an affordable repayment solution, enabling customers to free themselves of a headache and you to achieve your monthly goals. Having a consistent portfolio of accounts (NO auto-dialer) allows you to build and develop relationships with your customers and uniquely identify ways to help bring their delinquent accounts into a current status over time.
Location: Onsite in West Valley City, UT (no hybrid or remore opportunities)
Pay: From $18.00/hr + $8.00/hr shift differential between the hours 6:00PM-8:00PM (That's an extra $4,160 a year!) plus the potential to bonus up to $1,500/month
Schedule: Monday through Friday 11:00AM-8:00PM with a rotating Saturday shift every 6-8 weeks
Job Duties:
Reviews and monitors delinquent accounts daily and maintains losses at or below established guidelines for assigned job duties.
Collects debt with empathy, and customer situations in mind.
Properly and accurately documents all account activities Initiates contact with customers in an effort to satisfy any deficient balances.
Makes recommendations to management of accounts needing additional attention.
Maintaining a positive and mutually beneficial cohesion within your team.
May assist other related departments as required by business needs.
Ensures compliance with Foursight's policies & procedures as well as state and federal regulations.
Other duties as assigned.
Required experience/education:
Customer Service: 1 year
High school or equivalent
Interpersonal skills promoting a team environment.
Six (6) months office experience or equivalent education and training.
Working knowledge of Microsoft Office Suite, including Excel and Word
Exceptional customer service skills.
Outstanding phone and negotiation skills.
Preferred experience/education:
One year of collections or sales experience
Get in on all the awesome at Foursight!
We believe that when and where an employer can help alleviate the stressors both within and outside of work, our culture thrives! Because of this philosophy, we offer standard benefits like life insurance, medical, dental, vision, and supplemental insurance plans. Additionally, we offer a ridiculous amount of perks and benefits:
Foursight Capital Perks and Benefits
Keeping You Healthy
Health Insurance
MotivHealth Rx Discounts
Free Telehealth ( with medical plan enrollment)
Dental/Vision Insurance
Lasik Discount
Nationwide Pet Insurance
BluNovus Mental Health/ Substance Abuse Wellness Program
In-office Massages
Onsite Gym
Onsite Meditation Room
Planning for your Future
401k with Match up to 4% with immediate access to financial advisors
Life and Disability Insurance
Financial Wellness Program
HSA Company Contribution up to $3k
Tuition Reimbursement
Work/Life Balance
Minimum of 19 days PTO
6 Paid Holidays
Paid Community Service with partnerships for food and blood drives
Paid Maternity/Paternity Leave
We're Foodies
Unlimited Coffee and Soda
End of Month Pizza
Monday Breakfast
Monthly Catered Lunch
Onsite Vending Market
Lots of treats for holidays
Our Specialties
Casual Dress
Side-by-Side Training
Paid Company Swag
Attainable Bonus/Commission Structure
Work with the best people!
Summer Family & Winter Party
Spirit Week
Self-Care September
The Environment
Electric Car Chargers
Arcade Machine
Pool Table
Foosball
Massage Chairs
Panoramic Views
Mother's Room
Gender Neutral Bathrooms
Freedom to decorate office/cubicle