Job Description
JOB DESCRIPTION
Summary/Objective: To work independently providing maintenance on commercial heating and air conditioning systems according to company standards providing the customer with a high-quality experience. In some situations may perform diagnostic calls. Systems sizes can go up to 50 tons. No chiller experience required!
Position Type and Expected Hours of Work: This is a full time position. General business hours are Monday - Friday, 8a - 5p with some weeknights, weekends and evenings.
Required Qualifications/Experience
Must pass drug and background screens
Valid driver's license and insurable through company insurance carrier
Minimum of 1 year HVAC commercial service work
Able to communicate clearly in English both verbally and in writing
Ability to work with tools used in the job in a safe manner
Preferred Qualifications/Experience
Completion of HVAC training program
Essential Duties
Arrive at jobsite at scheduled time and location as dispatched
Relocate from one jobsite to another jobsite as dispatched during the workday
Report to dispatcher when arriving and leaving jobsite
Operate company vehicle as needed
Follow instructions from supervisor and/or dispatcher and carry out in timely manner
Report problems with company tools or vehicle promptly
Report problems with equipment to Service Dispatcher to expedite parts delivery
Communicate with customers and collect C.O.D. on maintenance and demand service visits as directed
Ability to work staggered schedule if required
Maintain professional appearance and attitude at all times
Complete all service related forms properly
Provide all customers with new / renew maintenance agreements
Perform routine preventative maintenance on light commercial equipment with minimal assistance and supervision, including completion of maintenance checklists in full
Inform and educate customers on additional products or services available through company
Inform customer of replacement options following company guidelines
On call status for emergency service as required
Develop basic knowledge and ability to layout and install low voltage wiring
Develop basic knowledge of diagnostic and troubleshooting techniques
Develop knowledge of proper interpretations of testing devices
Develop soldering skills
Develop enhanced customer service skills.
Perform filter changes utilizing filter checklist paperwork unassisted
Develop skills to perform planned maintenance on light commercial systems utilizing maintenance checklist with assistance of a Service Technician
Inform and educate customers about commercial planned maintenance agreements
Acquire commercial planned maintenance agreements
Develop basic knowledge and ability to read and interpret wiring diagrams
Other duties as assigned
Competencies:
Communication
Continuous Learning and Professional Development
Customer/Client focused
Quality Oriented/Work Standards
Safety Awareness
Supervisory Responsibility: None
Work Environment: Environment consists of extreme variations due to conditions, including but not limited to: heat, cold, wet, wind, sunlight, absence of light, insects, animals, mammals, reptiles and other conditions deemed by worksite.
Physical Demands: Reaching, bending, stooping, walking, sitting, crawling, and squatting. Holding, carrying objects and lifting - including heavy objects such as equipment up to 200 pounds. Use of tools and equipment such as hand tools and ladders including extension ladders.