Food & Beverage Manager

Job Description

Description:

Houston Country Club is seeking a Food and Beverage Manager! This role is a key member of HCC’s management team and assists with the operations of a la carte dining at the Club. They work closely with the Director of Restaurant Operations, Director of Food and Beverage, and Culinary Team. The ideal candidate will supervise the restaurant (a la carte) dining experience across multiple outlets and oversee the service team. Here at Houston Country Club, our team strives to lead from the heart. We are looking for teammates who embody our values of Honesty, Enthusiasm, Anticipation, Respect, and Teamwork. Our work environment is purpose-driven, fast-paced, and focused on exceeding our members’ and team’s expectations.

Established in 1908, Houston Country Club has a rich history within the city of Houston. The next chapter for Houston Country Club promises to be extraordinary with the completion of one of the grandest club renovation projects in the country. We are poised to serve the next generations of Houston Country Club members with the finest club facilities in the nation.

Recognized in the club community as a Platinum Club of America, and a Distinguished Club of the Americas, Houston Country Club exists to enrich the lives of our members by providing outstanding golf, racquet, and family experiences. In late 2022, Houston Country Club and its Head Golf Professional were admitted into the Texas Hall of Fame.

The club is in the final phases of a 4-year renovation project that will provide a state-of-the-art fitness facility, new and renovated clubhouse areas for increased banquet and ala carte outlets, and new facilities supporting our racquets and poolside dining areas.

Our restaurants include:

1908 Bar and Grill–Upscale cuisine, casual dining

Red Room Bar and Dining Room–Casual golf-fare for before, during, and after a round of golf

Wayside Grill –family friendly dining strongly influenced by our club’s traditions in food and beverage

Woodway Dining Room –family-oriented dining with an American Bistro aesthetic

Grill Room and Baker Library –upscale dining featuring tableside service and a menu based in the traditions of French cuisine

Courtside Lounge –Coffee, smoothies, healthy grab-n-go anytime of the day

Club Café –fast casual, poolside dining for families

Day to Day Responsibilities:

Ensure that members and their guests enjoy exceptional dining experiences

Formulate daily line-ups for each service with fellow food and beverage managers

Plan, implement, and maintain processes to enhance the member and team experience

Support the service team with set up, execution, and breakdown of daily member experiences in member dining outlets and banquet events

Act as a “situational leader,” monitoring the quality and pace of service on the floor and assisting where needed

Complete regular opening and closing shifts; ensure the overall safety and preservation of the Club and prepare shift reports

Conduct maintenance and upkeep of JONAS, our point-of-sale system

Opportunities for Focus: Outlets ownership, beverage program, business management (scheduling, payroll, expense control), and recruiting

Leadership & Teamwork:

Live our values; foster a positive work environment for your team

Build a strong relationship with the culinary department; ensure ongoing collaboration and communication to exceed expectations

Create a continuous teaching environment that focuses on genuine hospitality, timeliness, productivity, proper service, and Houston Country Club standards

Understand each team member’s position, support their growth and development, and perform duties in their absence

Possess a positive attitude and the ability to work with a variety of people and in cooperation with co-workers efficiently and effectively

Stay on top of hospitality, beverage, and culinary trends; stay abreast of our membership’s evolving needs and desires

Maintain a high level of visibility and accessibility to the membership and team

Attributes:

Communication -You understand the importance of communication and relationship-building in the hospitality industry

Active -You genuinely enjoy being present and flexible in your schedule while having a hands-on approach to the operational aspects of the role

Positive -You possess a warm, friendly, and welcoming personality. You enjoy building relationships

Hospitable -Hospitality and leadership fuel your soul. You have a passion for creating exceptional experiences

Resilient -When challenges arise, you work well under pressure in a calm and organized manner

Organized -You thrive when it comes to administration, time management, discipline, and self-motivation. You know beauty is in the detailsRequirements:

Requirements:

Education & Experience:

Four-year degree required; degree in Hospitality a plus

Three years management or supervisory experience with high performing service teams

Ability to coach and develop teams

Working knowledge of food and wine

Advanced knowledge of service and service techniques

Understanding of POS systems, JONAS a plus

Strong computer skills and the ability to create marketing materials and menus

Benefits

Houston Country Club offers an excellent benefits package. After 60 days, full time employees are eligible for:

Choice of three medical plans, including prescription coverage

Flexible Spending Account (FSA) or Health Savings Account (HSA)

Choice of two dental plans

Vision insurance

Employer-paid life and long-term disability insurance

Voluntary life insurance for spouses and dependents

Employer paid Employee Assistance Program (EAP)

Professional Association membership

Paid Time Off accrues every pay period and may be used after 6 months of employment.

Once eligibility criteria are met, our 401(k) plan allows employees to choose between pre- and post-tax contributions, and we match dollar for dollar up to 4% with immediate vesting.

The Houston Country Club Scholarship Fund was established to assist our employees, their children, and their grandchildren pursue their higher education goals. Recipients may receive up to $8,000 per year to be used for tuition, books, and fees.