Port Operations Manager

Job Description

Benefits:

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Parental leave

Training & development

Vision insurance

Role Objectives: Directing and coordinating activities of Launch Operations and Scheduling to attain departmental goals and objectives. Special projects as directed.

Key Responsibilities:

Coordinate with Scheduling Coordinator for customer contacts, job scheduling and labor

Determine work procedures, train, and expedite workflow for scheduling coordinator.

Assign duties and monitor work for accuracy and conformance to policies.

APHIS and Dept of Agriculture regulated garbage compliance. Records to be submitted monthly.

Oversee Launch Services operations to include managing the boat crews and scheduling coordinator.

Visit current and future customers as needed.

Assist in resolving complaints and grievances.

Monitor the license requirements of the crew and ensure compliance.

Ensure crews are properly trained on all equipment.

Ensure vessels are up to compliance on required drills.

Work with third party maintenance company to ensure all maintenance is up to date and compliant with Coast Guard and company standards.

Work with third party maintenance to ensure drydocking of vessels goes according to plan.

Other duties and responsibilities as directed by Management.Knowledge/Skill Requirements:

Respond to special problems/constraints that affect operations.

Computer skills including Microsoft Excel. Will be trained on HELM

Use navigation points and information about facilities, berths and channel check points.

Must be courteous and able to remain calmly focused on solutions when problems escalate in multiples.

Proper phone etiquette.Education/Exerience:

Associates degree or equivalent from 2 yr college or technical school; OR 5 yrs related experience and/or training; OR equivalent combination of education and experience.

Preferably has held a USCG license and has maritime experience.

Valid TWIC. Valid drivers license.

Physical Requirements:

Must exert up to 50 pounds of force/lifting/dragging, up to 150 pounds, and an amount of force constantly to move objects

Close visual acuity is required to perform activities such as analyzing figures, viewing a computer terminal, extensive reading, visual inspection, and using measurement devices

Worker is subject to environmental conditions both inside and outside, with no effective protection from weather, with sufficient noise to cause the worker to shout to be heard, and to physical hazards, such as moving parts, vehicles, electricity, heights, and large bodies of deep water

Must be able to bend, stoop, and reach.

Working Conditions:

Position is based in Port Arthur, TX.

Work near others, usually within a few feet

May on occasion be exposed to loud sounds and distracting noise levels, such as from office equipment.

Requires repetitive motion including but not limited to talking, grasping, pointing, and sitting.

Outdoors and indoors, day and night, as well as over/near water.

Requires working on or near moving equipment and vibrating equipment.

Frequently the humidity is above 90%, noise is over 85 decibels, and the light is intense/glare.

Potential exposure to open fire/flames/sparks.

Constant exposure to airborne dust, fumes, and gases.

Work surface is stable, height is elevated.

Worker is subject to environmental conditions both inside and outside, with no effective protection from weather, with sufficient noise to cause the worker to shout to be heard, and to physical hazards, such as moving parts, vehicles, electricity, heights, and large bodies of deep water.