Workday Integrations Manager (Global Delivery Center)

About the Role

The Integration Manager provides leadership and expert advice to management and to the members of his/her team. You will work closely with other teams to identify business and project needs, assist with staffing assignments, and ensure work/life balance of our consultants are monitored and adjusted appropriately. The Manager typically reports to a Senior Manager level position within the Delivery organization.

Key Responsibilities:

Manages all aspect of client support including workforce management, service level management, and client relationship management

Works directly with clients and spearheads team project planning, requirements gathering, design, testing, deployment, and maintenance of Workday eco-system

Oversees team workload and serves as an escalation path for urgent or high priority issues and major requests. Resource coordination and allocation for team members prioritizing tasks/CRs within team

Oversees team forecasting and utilization

Coordinate with onshore counterparts for status, timelines, and resourcing requirements for ongoing and upcoming projects for the integrations team

Reviews and improves deliverables produced by others to enhance methodology

Ensures that others on the projects are utilizing the established methodology

Leads initiatives that will help the company specially in Integrations Project Delivery

Reinforces company policies and procedures to others.

Skills and Experience:

Bachelor’s degree in Computer Science, Information Technology, Management Information Systems, or IT-Engineering related field is required

Strong Workday implementation experience

5 years’ experience with Workday

Must have active Workday Certification – Integration Core

Additional Certifications (Preferred) - Workday Studio, CCTPP, CCB, Financials.

Good understanding of workday functional areas such as HCM, Financials

SME of at least 1 Workday Module

Ability to manage multiple projects and initiatives simultaneously

Ability to identify and analyze areas of risk and develops plans to minimize.

Strong communication, presentation, and analytical skills, with the ability to effectively manage client expectations

Ability to work in diverse, fast paced environment and effectively collaborate across teams.

Additional Notes

This position will be based in Manila Office -Remote Work

GDC supports 3 regions – APAC, EMEA and NA – shifts may vary.

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Why choose Cognizant:

Entrepreneurial environment that welcomes your ideas

Opportunity to do great work

Outreach programs that support communities and tap into your volunteer spirit

Learning opportunities to help current needs and advancement

Global operations, with opportunities in North America, Europe and Asia Pacific

An abundance of Affinity groups to meet your needs

Cognizant Core Values:

Start with a point of view: I apply my expertise to gain trust and to lead our clients forward.

Seek data, build knowledge: I use facts to guide my actions and decisions.

Always strive, never settle: I act with agility and creativity, determined to stay one step ahead.

Work as one: I deliver solutions that draw upon the full power and scale of Cognizant.

Create conditions for everyone to thrive: I include, enable, and invest in everyone around me.

Do the right thing, the right way: I always make the ethical choice.

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