Hybrid Call Center Agents

Bill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the “Apply” button to get started!

Are you looking for a rewarding career? If so, take a leap now towards this fantastic opportunity to join a global business with amazing people!

We are seeking a motivated and results-oriented individual to join our team as a Collections Agent. As a Collections Agent, you will be responsible for contacting customers to collect outstanding debts, negotiate payment arrangements, and maintain accurate records of interactions.

Responsibilities

Contact customers via phone, email, and mail to collect overdue payments

Negotiate payment plans and settlements with customers to resolve outstanding debts

Document all customer interactions and payment arrangements accurately in the system

Follow up with customers to ensure payment agreements are upheld

Collaborate with other team members to develop strategies for improving collection efforts

Provide excellent customer service while adhering to company policies and regulations

Why Bill Gosling Outsourcing?

Canadian owned company

We have offices across the Globe – including North America, Philippines, Costa Rica, United Kingdom, Trinidad & Tobago, India

Over 60 years of experience in the BPO industry

We like to have fun! We strive to create a fun, diverse, and engaging workplace, which promotes both personal and professional growth.

Encourage personal and professional growth and development with ongoing training and internal opportunities for career progression

Making lives better, one connection at a time – that's what Bill Gosling Outsourcing is all about!

What We Offer:

Hourly wages starting at $16.55/ hour with bonus/commission potential based on performance

Flexible hybrid work environment

Health & Dental Benefits

All equipment will be provided by us

State of the Art office with large windows embracing natural light and beautiful views of Lake Simcoe!

Onsite Massage Therapist and cosmetic technician for hair and nail services

Onsite gym with Peloton bike and high-end equipment

Office Location

55 Mulcaster Street,

Barrie, ON L4M 3M3

CHECK US OUT FOR YOURSELF

Twitter & Instagram: bgocareers

Facebook: Bill Gosling Outsourcing

LinkedIn: Bill Gosling Outsourcing

Website –

Bill Gosling Outsourcing is committed to ensuring equal access and participation for people with disabilities. People with disabilities will be treated in a way that allows them to maintain their dignity and independence.

We believe in integration, and we are committed to meeting the needs of people with disabilities in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under Ontario’s accessibility laws. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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