Japanese Customer Service Associate

Biggest world wide leader customer service management to deliver a digital business service with customer care, technical support and other specialized services.

Position: Japanese CSR (Online Advertising Account) Industry: BPO Company Location: Quezon City Salary: Php 120,000 Work Schedule: Dayshift (Monday - Friday) Work Set-up: Work Onsite Benefits: Government Mandated Benefits (SSS, Pag-ibig, Philhealth) Life Insurance Sick & Vacation Leave Credit HMO (220,000 Coverage) Can Process Visa 1 month free accommodation Requirements: JLPT N1 - N2 Passer/Level Open also to Japanese Nationals With 6 months to 1 year (above) CSR experience in BPO Industry or equivalent Sales, cross-selling, and up-selling experience desirable.

Willing to work onsite Responsibilities: Updates and maintains Contact Management System Software Records customer inquiries by documenting inquiry and response in customers' accounts.

Answers telephone, e-mail, fax, letter, chat and newsgroup inquiries posed by customer Performs necessary job costing functions.

Enters manual orders into ERP system Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer's understanding of information and answer Recruitment Process: HR Interview Hiring Manager Final Interview (Japanese Native Interviewer) Job Offer Apply now!

For interested applicants you may send your resume to: Look For: Ms.

Charlotte Contact No: Please like our Facebook Page: Nippon Jobu Visit our official website for more Japanese Openings: Want to know more about our Japanese job openings?

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