Dining Room Host or Hostess

At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining and drive-thru experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food. A Team Member is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant’s heart. They have a passion for people, have strong character, take initiative and work with a sense of urgency at all times. Our Team Members are responsible for supporting senior leadership in executing daily operations and keeping yourself accountable for each component of Operational Excellence and our Recipe for Service. A Team Members two main areas of focus are completing tasks so that the restaurant runs effectively, and being coachable in any position. Team Members lead by example and set the tone that others will follow with a positive attitude on the job.

Position Type:

Full-time and Part-time

Our Benefits Include:

A fun work environment where you can positively influence others

Flexible scheduling (and closed on Sundays)

Learning first-hand from an experienced Operator and Restaurant Leaders

Intentional growth and development to help you reach your professional goals

Scholarship opportunities

Competitive pay

Meal discount plan

401-K benefits at two years of service

Health benefits if interested to learn more

Front of House Team Member Responsibilities:

Smile

Create and Maintain Eye Contact

Speak Enthusiastically

Make Emotional Connections with Guests

Honor and encourage others to follow the vision and values of the Restaurant

Multitask quickly, yet thoroughly

Be team-oriented, adaptable, dependable, with a strong work ethic

Work on their feet for several hours at a time

Communicate effectively with guests and Team Members

Adhere to Chick-fil-A rules and dress code at all times

Other duties as assigned

Open and/or close, learn all operations for your role, and clean the restaurant

Be on time, coachable, positive, and a positive influence on all staff around you

Excellent communication skills with a smile and say \My Pleasure\ to all guests

Qualifications and Requirements:

Consistency and reliability

Cheerful and positive attitude

Loves serving and helping others

Customer service oriented

Strong interpersonal skills

Detail-oriented

Able to multi-task

Works well independently and in a team environment

Be willing and able to work a flexible schedule

Have the ability to lift and carry Chick-fil-A items on a regular basis

Have the ability to stand for long periods of time

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.