Customer Service Representative

Responsibilities of a Customer Service Representative

Be the main point of contact of assigned customers

Follow up regularly after closing a sale to ensure client satisfaction

Respond promptly to customer queries and complaints to find solutions and defuse tension

Pass on issues to account managers when needed

Present new or additional products and services to existing customers

Send reports on sales activity, accounts status and possible issues

Skills:

Experience in customer service is a plus

Strong communication and negotiation skills

Excellent organizational and multitasking ability

Assertiveness and confidence

Goal-driven with ability to work under pressure

Good problem-solving skills

Generator Supercenter is the company for all your generator needs. We provide high-quality models, have factory certified technicians for repairs and maintenance, and offer turnkey installations.

We are the number #1 Generac dealer in North America. Our employees have extensive training to provide a professional experience every step of the way.

Our mission is …. To joyfully provide comfort and peace-of-mind for our customers. To be an outstanding partner to our suppliers. To change the lives of our team members by giving direction, respect and the opportunity for financial growth. To think and act in alignment with our Creator.