Service Desk Support / PC Tech

Service Desk Support and PC Maintenance Tech

This role primarily be Resolving Tickets to performing activities like: Desktop Support, PC Refresh, Imaging, and Hardware set up for a large enterprise with 10k employees.

LOCATION: Richardson, TX 75081

POSITION: Right to Hire

SCHEDULE: 8AM - 5PM

PAY: 28.00hr

BENEFITS: Healthcare, Dental, Vision, Life, Disability, Telehealth, Prescription Drug Discount Plan etc.

Skills Needed

* Desktop Support

* PC Refresh

* Imaging

* Dell hardware

* Microsoft Exchange

* Active Directory

* SCCM

Duties Include:

* Under direct supervision, maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.

* Documents, maintains, upgrades or replaces hardware and software systems.

* Supports and maintains user account information including rights, security and systems groups.

* Provides routine analysis and problem solving of network or PC software, hardware or peripherals.

* Contacts and coordinates with hardware or software vendors for service if necessary.

* Installs computer hardware, software and peripherals for new employees or for employee relocations.

* Install new software packages and upgrades.

* May control password assignment.

* May aid in the development of system documentation and procedure manuals as required.

* May facilitate and conduct training sessions for company employees in the operation of software/hardware systems.

About Staff Perm

Staff Perm is an Award Winning and Certified Small Business Enterprise utilizing a staff with over 20 years of staffing and placement experience to simplify the employee recruitment process.

Staff Perm LLC 7214 S State Hwy 78 Suite #1, Sachse, TX 75048

Contract