Infrastructure Engineer

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. Because, at Markel, the work you do gives people the confidence to move forward and seize opportunities. Whether you’re wild about horses, bananas for boats or driven by data, you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.

Join us and play your part in something special!

The Infrastructure Engineer will be responsible for assisting with the implementation of new systems, upgrades, migrations, and modifications for Markel’s global VDI platform and End Point Management platform - Intune. The Infrastructure Engineer will ensure that change management and defined security procedures for all assigned systems are executed in accordance with best practices and client policies and procedures. The Infrastructure Engineer will analyze monitoring and maintenance data and implement changes as required to achieve optimum performance. He/she will also make and implement recommendations for resources required to maintain and/or expand service levels.

Roles and Responsibilities:

Maintain our current Citrix Cloud infrastructure.

Stay current with Microsoft technology and End Point Management via Intune.

Support application packaging across the environment – Citrix to M365 Intune.

Support and troubleshoot application deployment in Intune.

Support and maintain the publishing of new applications and virtual desktops.

Participates in Disaster Recovery exercises including planning and executing phases.

Coordinate and participate in VDI image regression testing.

Coordinating with application teams to resolve technical issues with new or updated applications within VDI and/or Intune and our laptop environment.

Performs other related duties as assigned.

Participate in a 24X7 on call rotation.

Position Requirements:

2+ years of experience implementing, managing, and migrating VDI environments using Citrix technologies.

3+ years of experience with Microsoft Windows 20xx Server with working knowledge of Active Directory, Group Policy, network connectivity with TCP/IP, DNS, DHCP, and wireless.

2+ years of experience with O365/M365 and endpoint/Intune management.

Strong knowledge of Citrix technologies: XenApp 6.x & 7.x, XenDesktop 7.x, Provisioning Services 6.x, and Citrix StoreFront.

Strong knowledge of Microsoft Technologies: Server 2008, 2012 & 2016, Windows 7/10, and SCCM management.

2+ years working with various virtualization technologies including Citrix, Hyper-V, VMware, and Nutanix.

Knowledgeable with Citrix Workspace concepts and deployment

Experience with PowerShell scripting.

Experience with profile management solutions including, UPM, RES Workspace and AppSense

ITIL Certification or experience working in an ITIL environment preferred.

Strong oral and written communication skills.

Experience with Service Now and Jira for tracking of projects and work.

Travel Requirement of 10%-20% depending on projects

Must be authorized to work in the U.S., and not require sponsorship now or in the future.

Who we are:

Markel Group (NYSE – MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.

We’re all about people We win together We strive for better

We enjoy the everyday We think further

What’s in it for you:

In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.

We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all stages of life.

All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.

We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.

Markel offers hybrid working schedules of 3 days in the office and 2 days remote.

Are you ready to play your part?

Choose ‘Apply Now’ to fill out our short application, so that we can find out more about you.

The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors.

Caution: Employment scams

Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that:

All legitimate job postings with Markel will be posted on No other URL should be trusted for job Markel Group Careers.

All legitimate communications with Markel recruiters will come from Markel.com email addresses.

We would also ask that you please report any job employment scams related to Markel to .

Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.

Should you require any accommodation through the application process, please send an e-mail to the .

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