Supervisor Patient Financial Services, Revenue Cycle, FT

Provide leadership and guidance to the A/R Control and Customer Service/Collector Representatives. Responsible for maximizing cash flow, minimizing bad debt expense and maintaining excellent customer relations. Ensures that patient questions/concerns/complaints are resolved in a timely and professional manner. Creates and maintains statistical reports to include: aging, cash statistics, denials, and employee productivity and quality assurance statistics. Reviews and approves adjustments and write-off request to ensure accurate account resolution. Oversees the reconciliation of payments to the General Ledger. Ensures compliance with state and federal governmental and collection laws. Assists in screening and interviewing potential candidates(s) during hiring process. Trains representatives in all phases of the department‘s activities. Develops, implements, and monitors appropriate controls and systems to ensure consistent performance. Responsible for ensuring workflow management tool is maximized and updated. Degrees: High School,Cert,GED,Trn,Exper Additional Qualifications: Working knowledge of automated telephone and Accounts Receivable systems. Excellent leadership, communication and interpersonal skills required. Minimum Required Experience:

Schedule: Full-time