Dispatcher

Job Description

Benefits:

401(k)

401(k) matching

Competitive salary

Dental insurance

Health insurance

Paid time off

Vision insurance

Benefits/Perks

Competitive Compensation

Paid Time Off

Career Growth OpportunitiesJob Summary

We are seeking a professional and skilled Dispatcher to join our team. In this role, you will receive emergency and non-emergency calls and make quick decisions to ensure the proper action is taken. The ideal candidate is highly organized with the ability to multi-task and work well under pressure.

Responsibilities

Receive inbound emergency and non-emergency calls.

Collect and document information from callers.

Prioritize calls according to the level of urgency.

Transmit information sent back from the dispatch to the appropriate person or department.

Direct response units to appropriate location

Monitor status of the response teamQualifications

High school diploma/GED

Previous experience as a Dispatcher or in a similar position

Excellent typing and data entry skills

Understanding of best practices and procedures

Strong verbal and written communication skills

Highly organized with the ability to multitask and prioritize projects.

Ability to work well under pressure.

Ability to work as a team member.