Field Service Engineer

Job Description

Territory: Minnesota, Iowa, Illinois, Wisconsin, Indiana

Position Summary:

CT Field Service Engineers will travel and execute all required service requests, including repairs, planned maintenance, equipment de-installations and installations. Must have the ability to troubleshoot and accurately resolve technical issues with the use of laptop and other equipment. Must know CT on GE or Toshiba medical equipment. OEM or third party training/experience required. Aay MR, PET a +

Essential Duties:

Provide on-demand phone and on-site support as required.

Plan, schedule, and execute all required planned maintenance (PM) activities.

Accurately and promptly submit required paperwork to accounting/operations.

Promote positive customer relationships, including non-service call visits and meetings.

Promptly returning and documenting all material not used in the field.

Work with sales and operations on all customer-specific site and technical issues.

Work with customers and sales force to clarify customer requirements and technical issues.

Professionally, safely, and accurately perform on-site system installations as well as de-installations.

Assist in site planning, sales consultations as needed.

Maintain inventory integrity through proper handling, inspection, and warehousing.

Supports company-wide initiatives, policies and procedures, including Quality Management System maintenance.

Duties and responsibilities are subject to modification to fit the needs of the business as deemed appropriate by the executive management team. Such modifications may occur in writing or verbally.

Experience:

Minimum 5+ years providing Preventative and Corrective Maintenance on GE or Toshiba CT machines. Any MR ot PET CT a plus.