Waiters/Waitress

Job Description

Successful Waiter/Waitresses must have a skill set that allows them to work quickly, pay attention to details and attend to multiple responsibilities at a time. Some of the most important skills and qualifications for a Waiter/Waitress include the following:

1.Minimum age requirements: In some states, Waiter/Waitresses must meet a minimum age requirement to serve alcohol in an eating establishment.

2.Customer service skills: Before anything else, Waiter/Waitresses are customer service professionals. People entering this field should develop skills that help them work with the public.

3.Physical ability: Due to the demands of the job, Waiter/Waitresses should have the physical ability to stand for long periods of time and lift trays of food, racks of cups and other objects that might be a part of daily duties.

4.Critical thinking and time management: Waiter/Waitresses have to work well under pressure. For instance, when the restaurant is very busy and the sous chefs are backed up on tickets, servers may need to use their critical thinking and time management skills to assist with quality assurance in the kitchen while keeping guests happy and refreshed.

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