Clinic Assistant RM3K Petaling Jaya

Job Title : Clinic Assistant

Salary Range : RM3000 – RM4000

Working Hours : 9am – 6pm (Mon – Fri), 9am - 4pm (Sat)

Working Location : Lebuhraya SPRINT, PJU, PJ

Company Background : Clinic

Job description

• Welcome patients with a warm attitude and address any concerns or complaints with sympathy and professionalism.

• Schedule appointments, follow-up visits, and manage the appointment calendar efficiently.

• Respond promptly to customer inquiries via WhatsApp, providing information about clinic services, appointment availability, and addressing general inquiries to ensure a positive customer experience.

• Assist in maintaining and updating clinic records, including patient files and administrative documents.

• Coordinate with healthcare professionals to ensure smooth patient flow and scheduling.

• Handle billing inquiries and coordinate with the finance department as needed.

• Monitor and maintain accurate records of clinic inventory, including medical supplies and equipment.

• Track inventory levels, anticipate shortages, and place orders for replenishment in a timely manner.

• Collaborate with suppliers to ensure timely delivery of inventory items.

• Ensure hygiene and overall upkeep of the clinic.

Requirements :

• Minimum 1 year of working experience in customer service or healthcare administrative role.

• Strong organizational and multitasking abilities.

• Ability to work in a fast-paced environment.