AVP, Specialist, Infrastructure Engineer-Tech, Technology and

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

Responsible to support the bank enterprise collaborative service with specialization in Microsoft Office 365 services, Cisco Webex and Intune mobility service for the bank. This includes in-depth understanding, deployment and testing of end points such as unified endpoint management solutions (MAM, MDM), Office 365, Active directory, Active Directory Federated services and windows security and related technology.

Additional responsibilities include developing short and long-term strategies to improve monitoring and management of end user services, development of user self service capabilities. Familiarity with use of Agile methodology for implementations of key initiatives is required.

Develop policies, processes and procedures.

Responsibilities will overlap Active Directory, O365 service and Microsoft Intune infrastructure with a primary focus, managing Office 365/Intune/Webex services

Analyse and coordinate designing of new and existing applications and architectures

Scripting and automations

Responsible for performance monitoring, systems maintenance, verifying the integrity and availability of all hardware, server resources and application logs.

Create and maintain system documentation for domain technologies, including installation, configurations and root cause analysis.

Collaborate with other IT staff, including networking, security, and data center operation teams, to engineer, and resolve issues

Identify solutions to utilize the application and technologies for project that are impacted by performance and business issues

Experimentation and recommendation of the new technologies

Create and execute communication plans for end users

Requirements

The ideal candidate will be well organized, process focused, and self-driven as this is a fast-paced and highly technical environment. Someone wanting to learn and grow with an organization will thrive in this role. The role requires excellent prioritization, responsiveness, and customer service, along with excellent verbal and written communication skills.

· Minimum 5-6 years of Microsoft Infrastructure deployment and support experience Mac OS, Android, iOS, Active Directory, ADFS, Azure AD, SCCM, DHCP, TCP/IP, VPNo Cloud computing services such as Office 365 and Google Apps. Technical knowledge on Windows server 2016, VMs and DNSo Experience in user endpoint management technology preferably Microsoft Intune solution

Experience with conducting research into emerging technologies and applying research to business; skilled in comprehensive testing of new technologies to ensure problem free deployment to users.

Strength in PowerShell scripting / automation

Excellent analytical, management and planning skills

Knowledge of program and project management methodologies and tools; track record of success in managing IT projects; effective problem solving abilities; motivated to develop creative solutions to common processes or problems

Certified Microsoft Technology specialist

Able to work independently and as a team

Other added experience and knowledge

Migration experience for Messaging

Project Management experience

Providing systems support and implementation, include regional support.

Experience in working in banking environment.

Bachelor’s degree in Computer Science, Information Systems, or Engineering (or similar) OR combination of relevant professional experience and education.

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements.

Schedule: Full-time

Travel: