Japanese Speaking Travel Consultant

The Travel Consultant is responsible for setting up reservations and travel itineraries for leisure and corporate travel customers. This position requires knowledge and skills in Travel Arrangements, Sales and any other miscellaneous tasks.

Key Responsibilities

Corresponds with clients and answers inquiries, provides suggestions and/or makes sales via web, emails and phone calls.

Makes travel arrangements such as Tours, air tickets, cruises, and hotels for customers including agencies.

Conducts sales promotion activities such as sales calls to agencies, flyer promotions, media advertisements, etc.

Provides various travel information to customers such as destinations, fares and travel regulations to maximize cost savings and provide a high degree of customer services.

Assists with analyzing the business potential of leisure markets.

Maintains and develops customer base by suggesting products and services which meet and exceed client expectations.

Seeks constant improvement, more efficient and less expensive ways and means in work processes.

Performs special projects and other miscellaneous duties as assigned by your superiors.

Maintains high ethical standards in the work place.

Qualifications

2-3 Years of Sabre Experience (Especially Air Booking).

1-2 Years of Customer Service via Email and Phone.

Strong Communication and Customer Service Skills.

Some experience with general office equipment and computer software.

Preferred

Bilingual in Japanese is a huge plus.