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Medical Receptionist

Company:
USA Vein Clinics, Vascular, Fibroid and Oncology
Location:
Rochester, NY
Posted:
May 13, 2024
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Description:

As a Medical Receptionist, you would balance the needs of patients and maintain efficient work flow of the office as well as provide support to the physician in all facets of medical procedures - before during and after. In addition, you would ensure that the patient has an excellent service experience.

This position works at our Rochester clinic locations and is scheduled on weekends as well.

Responsibilities

Greet patients and escort them to the examination rooms; assist patients with the completion of forms as necessary

Become familiar with clinic computer hardware and software and use according to company policies

Answer multiple line and multiple language telephone lines

Schedule appointments and accommodate patient appointment needs, such as ordering transportation, rescheduling, etc

Contact insurance companies to verify eligibility

Perform clerical work as needed, i.e., copying, filing, faxing, etc

Comply with patient needs at all time and ensure all questions are answered

Maintain procedure rooms by ensuring that they are neat and ready for use at all times

Assist doctors during Endovenous Laser Therapy procedures in accordance with instructions and individual doctor preferences

Prepare patients before procedures and clean up after

Ensure patient receipt of post-procedure instructions and how to obtain medication if needed

Monitor supply levels and replace as needed

Train new staff as needed

Assist ultrasound staff as needed

Transport supplies or equipment as needed

Work various hours and overtime as required

Additional duties as assigned

Requirements

HS diploma or GED

1-2 years of related experience and/or training; or equivalent combination of education and experience

Outstanding customer service skills

Strong computer skills

Weekend availability is required

Spanish Speaking preferred

This position works at our Rochester clinic locations and is scheduled on weekends as well

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities

While performing the duties of this job, the employee is occasionally required to stand for extended periods of time; walk; sit for extended periods of time; use hands to finger, handle, or feel objects, tools or controls; keyboarding; reach with hands and arms; climb stairs; balance; stoop, kneel, bend, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 20 pounds. Repetitive motion of upper body required for extended use of computer. Required specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus

Work Environment

In the working environment of the Clinic, there may be potential exposure to communicable diseases, contaminated blood and body fluids and hazardous materials. Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities

Benefits

Health

Dental

Vision

401K

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