Loan Officer

CapCenter is looking for a Loan Advisor to help pursue our mission: simplifying the homeownership journey with consolidated services, transparent pricing, and most importantly, a client-centric philosophy.

In the Loan Advisor role, you’ll be the first point of contact for CapCenter mortgage applicants who are on the path to purchasing a home or refinancing a mortgage. Loan Advisors engage potential clients to help them understand what they qualify for and guide them through the home buying process. There is no cold calling. Alongside managing a pipeline of clients, you’ll work collaboratively with realtors, loan analysts, underwriters, and insurance advisors to accelerate growth across multiple business lines, while maintaining a premium client experience.

Here’s what you’ll need to know about the role, our team, and what it takes to succeed at CapCenter.

You will

In your first 30 days, you will:

Get your NMLS certification (we’ll sponsor it!)

Master our client-centric sales and service process front-to-back

Complete our introductory Consultative Sales training course

Become a subject matter expert in all business lines

In your first 90 days, you will:

Take live leads and build your pipeline

Complete a self-assessment to build a blueprint for career progression at CapCenter

Act as a trusted advisor and advocate for our clients as they prepare for closing

Work collaboratively with others to ensure accuracy and efficiency at each step of the way

Build on your communications and underwriting knowledge through learning modules, proprietary training, and live coaching

You are

A critical thinker: we’re happy to teach the content, but you should be hungry to learn, comfortable thinking on your toes, and adept at solving problems.

A communicator: most Americans buy less than five homes in their life – it's critical that you build trust, distill complex financial concepts simply, and listen actively.

Self-aware: you’re looking for an opportunity to develop your strengths and weaknesses

Driven to help others: you want to do good

Ambitious: you want to do well

A college graduate with abachelor's degree

We hire for talent, not experience. You should be a solutions-oriented thinker who is not afraid to roll up your sleeves and tackle challenging problems.

You’ll get

NMLS Certification

Competitive salary, variable pay & annual bonus

401k (with matching!), health, dental, & vision

Training to learn the home-ownership experience back to front.

To participate in cross-functional collaboration that fosters lateral and vertical career growth

The opportunity to help people through one of the most stressful and important transactions of their lives.

Our culture is growth oriented. Past Loan Advisors have been promoted into sales, operations, team lead, and market management roles.