Job Description
Description:
The Floral Designer is responsible for working with floral designs to create arrangements that build long term customer relationships and repeat business. This position is critical to Dr. Delphinium; the Floral Designer, is the heart of creativity and impacts the business by providing a world-class service experience that impacts the profitability of the company.Requirements:
Provides an exceptional customer experience that inspires repeat business.
Creates floral designs incorporating an innovative use of colors, floral and accent materials, and vessels, while meeting established criteria for Dr Delphinium Designs and Events and cost of good sold
Maintains confidential customer information
Monitors orders and confirms details on a constant basis to ensure customer selection is processed correctly
Ensures 100% compliance with all company policies, guidelines and procedures.
Maintains neat and clean appearance at all times
Excellent verbal communication and listening skills
Self-starter who is energetic and flexible
Detail oriented with strong organizational skills
Maintains a calm, tactful demeanor when dealing with difficult situations
Prioritizes responsibilities to achieve results
Forms strong working relationships within a team
Identifies additional tasks to be completed and willingly assists others
Excellent computer skills including MS Word and Excel
Nonsmoker
Minimum two years of custom floral design (fresh flowers) experience in a high volume floral shop or design studio required
Timing:
8 hour shifts (5 shifts per week)
Saturday and Sunday rotation amongst team