Mill Valley Film Festival Volunteer Manager

Job Description

California Film Institute

2024 Mill Valley Film Festival Volunteer Manager

Location: San Rafael, CA (15 minutes North of the Golden Gate Bridge)

Status: Full-Time, Salary, Seasonal, Hybrid/Remote, onsite starting 9/23/24

Dates: 9/1/24 through 10/18/24

Salary: $1280/week

About CAFILM:

CAFILM supports its mission to celebrate film as art and education by presenting the annual Mill Valley Film Festival and DocLands Documentary Film Festival, exhibiting film year-round at the non-profit Christopher B. Smith Rafael Film Center in San Rafael, CA and Sequoia Cinema in Mill Valley, CA, and building the next generation of filmmakers and film lovers through CFI Education. Founded in 1978, the Mill Valley Film Festival is a world-renowned 11-day event held every October, screening over 200 innovative US and international films for over 60,000 attendees. MVFF has a stellar reputation as a filmmakers' festival with a high-profile, prestigious, non-competitive environment celebrating the best in independent and world cinema in gorgeous Northern California.

About the Job:

Volunteer Manager works in the Operations Department, to develop, recruit, and manage the film festival Volunteer Department. The Volunteer Manager is the liaison between the volunteers and the festival. You will be responsible for recruiting, training, and scheduling volunteers while making sure festival needs are met and the volunteers have a positive experience. Reports to Festival Operations Manager and works within the Operations Department.

Your Responsibilities:

Recruit new volunteers within Marin County and the surrounding Bay Area

Plan and execute Volunteer Orientation and training sessions

Work with Development Department to fulfill sponsor and donor needs

Manage volunteer benefits

Manage Shiftboard, the online volunteer scheduling application

Coordinate volunteer needs and scheduling with other festival departments (special events, transportation, theater operations, etc)

Plan and manage office hours for volunteers to come and troubleshoot Shiftboard sign-ups

Manage volunteer communications via email, phone, and in person in a timely manner

Assist Marketing and Operations with festival program distribution throughout the Bay Area and at the venues before and during the festival.

Be on-site and on-call during the Festival to assist volunteers and communicate with staff.

Work with Events Coordinator to plan and execute the post festival Volunteer Appreciation Party. This includes soliciting raffle prizes, staffing the event, and inviting volunteers.

Arrive to work on time daily, and manage work and hours to end work at reasonable time each night

Submit a detailed Wrap Report to the Operations Manager and participate in post-festival wrap meetings.

Create a wonderful MVFF experience for the volunteers including recruiting, onboarding, orientation, training, and wrap up.

Our Ideal Candidate has:

Strong interpersonal skills and calm while working with many people at one time.

An in-depth knowledge of Shiftboard volunteer management software.

Proficient with MS Office and Google Docs (Gmail, calendar, etc).

Detailed, disciplined, and thorough. You have a professional appearance and demeanor with a great attitude and smile.

Thrives working independently and on a team - and communicates well in both environments.

Calm under pressure, managing multiple tasks with competing deadlines.

Strong managerial, customer service and leadership skills.

Extensive experience with problem solving on-the-go.

Must have own transportation, own smart-phone, able to work nights and weekends as necessary, including work through Labor Day weekend if needed.

To apply, please submit:

Your resume including two references

A short cover letter (about 100 words), describing

Your interest in working for Mill Valley Film Festival

Personal strengths and skills you can bring to the position

Our Diversity, Equity, and Inclusion Commitment:

We strive for a culture where people know they are valued, can bring their whole selves to work free of oppression, injustice, harassment or discrimination, and where they experience belongingness through a common purpose.

CAFILM is an equal opportunity employer to all. We celebrate diversity and are committed to creating an inclusive environment. Our policies prohibit discrimination and harassment of any kind based on age, race, color, gender, gender expression, gender identity, religion, sexual orientation, national origin, disability, genetic information, pregnancy, military or veteran status, or any other protected characteristic as outlined by federal, state, or local laws.

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