Front Desk Office Manager

Job Description

Front Desk Office Manager needed for a busy, multi-disciplinary office. We are an outpatient facility that offers physical therapy, chiropractic care & acupuncture, under the diagnosis of a board certified physician. At Maxwell Medical, we prioritize providing exceptional patient care in a welcoming and dynamic environment. Our Office Manager serves as the face and voice of the company, representing our values and commitment to excellence in patient service. We believe that at Maxwell Medical, all positions are valued, and we are currently seeking a dedicated and experienced Office Manager to join our team. If you are a proactive and organized individual with a passion for healthcare and a knack for multitasking, we invite you to apply for this exciting opportunity

Essential Duties:

- Manage the schedule on the Electronic Medical Records (EMR) system.

- Coordinate appointments and gather necessary information.

- Verify insurance status, eligibility, and referrals when required.

- Execute and contribute to promotional strategies for retention.

- Monitor and analyze the effectiveness of promotions, adjusting strategies as needed to optimize result

-Educate staff members on current promotions to ensure consistent messaging and customer service.

- Coordinate and schedule meetings with directors.

- Analyze statistics and provide insights to improve office efficiency.

- Delegate tasks effectively to ensure smooth operations.

- Collaborate with HR to manage office schedules and updates.

- Oversee inventory management for supplies and equipment.

- Coordinate communication between providers and patients to ensure effective follow-up and care plans.

- Answer multi-line phones and provide exceptional customer service.

- Check-in and check-out patients, collect co-pays, and review insurance paperwork.

- Must be goal-oriented and adept at multitasking.

- Ability to work from 10am to 6pm.

- Proficient in Google Sheets and Excel.

Experience:

- Prior experience in a medical office setting is preferred.

- Strong proficiency in Google Sheets, Excel, and scheduling programs.

- Computer proficiency, including Microsoft Office/Excel.

- 2 years of management experience

Additional Qualifications:

- Exceptional organizational and time-management skills.

- Strong communication and interpersonal abilities.

- Ability to work independently and as part of a team.

- Attention to detail and accuracy in all tasks.

Join Our Team:

Company Description

At MaxWell Medical, Relief is Within Reach. MaxWell Medical is a dynamic, multi-faceted medical practice. Here, in our five convenient Manhattan locations, we specialize in sports medicine, physical therapy, medical massage therapy, chiropractic care, and acupuncture. Our mission is to treat the chronic pain of the people who live and work in New York City by delivering the most effective medical treatment in the most comfortable and non-invasive way possible.

We believe that medical offices don't have to be cold and stuffy. We make getting treatment functional & FUN!