Desktop Support L3 Engineer

Role: Desktop Support L3 Engineer

Location: Huntsville, Alabama, United States

JD

Network (LAN, WAN and Wireless)

Troubleshooting & admin of Cisco Layer 2 & Layer 3 Routing, Cisco Wireless Networks, Cisco PBX Administration, Cisco standard protocols and Cisco CCNA certification

Ability to support IT Cabling, Infrastructure Planning, and Design. Examples of scope work (cable patching, switch config/deploy, port enable/disable, analyze network traffic)

TCP/IP, DHCP, Subnetting, VLAN, POE

Experience with packet capturing, example: Wire Shark

Network maintenance, support and refresh

Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution

Data Center (Server Room) Management

Site infrastructure knowledge (Power/UPS, HVAC, cabling, etc.)

Experience installing and troubleshooting server room hardware components, such as Rack Servers, Fiber, switches, disk drives, memory, etc.

Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution

Server Management

Must have experience in administering windows server operating systems e.g. Windows Server 2016, monitoring, troubleshooting, parts swaps/repair

DHCP, DNS, Print Server, File Shares, Microsoft SCCM

Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution

Working knowledge/experience supporting Hardware for servers, data backup libraries and SAN/NAS

Interested candidates please share me your updated resume to