Syndigo Support Engineer

Title: Sr. Syndigo Support Engineer and Java Applications

Location: Bentonville, AR (Hybrid)

Duration: 12+ Months of Contract (Possibility of extension)

Job Description:

Technical support for Syndigo RiverSand (Product Information Management) platforms and Java applications.

Long term fixes for recurring issues, raising change requests and coordination with CAB for releases.

Timely communication with Walmart stakeholders specially product owner and leads Weekly Status reports.

Work with Syndigo team in reporting and getting resolution of product issues.

Documenting configuration changes and maintaining version control including Supporting pre & post release activities.

Troubleshoot and resolve issues related to Syndigo including integrations, Java application functionality, and system performance.

Collaborate with development teams to diagnose and resolve complex technical problems.

Analyze system logs and monitoring tools to identify potential issues and proactively address them.