Technical Product Analyst

Responsibilities

(limit to 3-5)

with Customer Zero Product Manager and Product Analyst to provide day-to-day tactical objectives

insights and contribute to the team’s strategic direction.

expand Customer Zero use cases to ensure alignment with Product, Sales and Engineering

internal customer tickets and issues using ServiceNow and knowledge of Acrobat Sign and Acrobat Services, looping in supporting teams where needed.

and test out solutions as part of POCs using technical skills with APIs, JSON, HTML, JavaScript, etc

findings and feedback on POCs and relay to internal teams in a professional manner

with key internal customer meetings

subject matter expertise and act as an internal consultant/evangelist

with and knowledge share across our internal customers and partners

Must have skills

(limit to 3-5)

ability to work effectively with Acrobat Sign, including understanding its features and capabilities

in configuring and using Acrobat Sign for document workflows

architecting API-based workflows that integrate Enterprise Tech Stacks

curious self-starter who is inventive and able to work on projects with minimal mentorship

problem solving and analytical skills, including the ability to build clear observations, analysis, and conclusions based on customer interviews and data

Other Required Skills

(limit to 3)

to work in a global environment and work remotely with distributed teams

in multi-tasking and prioritizing across multiple projects at the same time

attention to detail, especially hands-on in all the work you’re doing

to communicate sophisticated ideas both verbally and in writing

experience with Jira, HTML, JavaScript, JSON, and APIs