Help Desk Support Specialist

Grow your career as a Bilingual Help Desk Support Analyst with an innovative global bank in San Antonio, TX. Contract role with strong possibility of extension. Will require working a hybrid schedule 3 days onsite per week.

Join one of the world's most renowned global banks and trusted brand with over 200 years of continuously evolving financial services worldwide. You will work alongside some of the smartest minds in the industry who are excited to share their knowledge and to learn from you.

Contract Duration: 12+ Months

Required Skills & Experience

Bilingual Spanish required.

2+ years of Helpdesk support background, ticketing systems, light Active Directory

Technical proficiencies with applications/systems as we support hundreds of applications on multiple platforms.

Basic understanding of information security.

Proficiency with Microsoft Office tools and software.

Proven analytical skills.

What You Will Be Doing

Coordinate with own team to fulfill requests.

Work closely with other groups within the business and throughout the company.

Assist with providing core customer service support for targeted applications and system.

Utilize Microsoft applications for creating and maintaining basic files.