Human Resources Manager

Hybrid Role - Chicago - 3 days in office - rotating Fridays

ABOUT WORLD’S FINEST CHOCOLATE: World’s Finest Chocolate does more than just make delicious chocolate. Since 1949, we’ve helped our fundraising customers raise over $4,600,000,000! These funds are used to buy playgrounds, pay for reading specialists, purchase musical instruments, fund field trips, and more. Our employees work as a team to support our company’s mission: To Deliver Extraordinary Value with Fun & Purpose.

POSITION OVERVIEW: The HR Manager at World's Finest Chocolate plays a pivotal role in ensuring the best possible employee experience throughout the entire employment lifecycle. This position is responsible for executing and continually improving a broad range of people services and tasks in alignment with our core values, policies, and procedures and in accordance with Federal and State Labor laws.

KEY RESPONSIBILITIES: Proactively address employee relations concerns, quickly help in resolving interpersonal conflicts, and coach both managers and employees in nurturing positive work relationships and fostering a positive work environment.

Conducts investigations of employee-related matters as required with a high degree of empathy, objectivity, professionalism, and tact in a timely manner.

Oversee performance management processes, including goal setting, feedback sessions, and performance evaluations.

Implement employee engagement initiatives to foster a positive and inclusive work environment.

Drive talent acquisition efforts, including sourcing, screening, interviewing, assessing, and the selection process of candidates, ensuring a fit to position qualifications and our company’s culture and values.

Execute and Facilitate onboarding programs, such as day one orientation, to ensure new employees have a smooth transition into their roles and the company culture.

Deliver employee development programs to support career growth and skill enhancement.

Support the implementation of strategies to promote employee well-being and work-life balance.

Conduct regular employee assessments or surveys, and co-lead the design and development of strategies to enhance our employee experience at World's Finest Chocolate.

Facilitate conversations and deliver presentations to groups on various HR-related topics.

As needed or requested, take on additional responsibilities outside the day-to-day responsibilities of this role. We strive to be an agile, dynamic team, and given our size, we are sometimes called to work in areas outside our comfort zone.

Key Competencies and Characteristics:

understanding of Federal and State Labor laws and regulations.

communication and interpersonal skills.

to build and maintain positive relationships with employees at all levels of the organization.

level of integrity and confidentiality.

thinking and ability to drive results.

initiative and has a continuous improvement mindset.

Required Experience and Qualifications:

degree in Human Resources Management, Business Administration, Psychology, or related field (Master's degree a plus).

years of progressive HR or related experience, with a focus on employee relations, onboarding, engagement, talent acquisition, and performance management.

in resolving interpersonal conflicts and coaching both managers and employees.

conducting investigations, resolving interpersonal conflicts, and coaching managers and employees.

ease and experienced in facilitating conversations and presenting to groups of all sizes.

Preferred Experience and Qualifications:

Experience in a manufacturing or similar environment is highly desired.

Spanish language ability, both verbal and written, is highly desired.