Data Entry Operation Specialist II (USCG)

Job Description

SGI Global is seeking a Data Entry Operation Specialist II responsible for directly providing a wide variety of office operations support to the United States Coast Guard (USCG) Recruiting Command (CGRC). The position is located in Detroit, Michigan.

Data Entry Operation Specialists shall generally perform a standard 40-hour work week, with the core hours being between 8:00 AM (0800) and 4:00 PM (1600), Monday through Friday (except Federal holidays).

Job Duties

The position will provide office operations support to include, but not be limited to, the following:

Answering, directing, tracking, and reporting incoming phone calls

Developing and maintaining the Recruiting Office schedule using Microsoft Outlook or

the applicable enterprise solution

Drafting, organizing, and tracking routine correspondence IAW USCG policies

Maintaining the Recruiting Office reference library

Maintaining unit correspondence files

Placing, tracking, and reporting status of purchase requests for recruiting office supplies

Maintaining a file management system in compliance within federal, USCG, and unit

policies under the guidance of the Recruiter in Charge (RIC)

Tracking and reporting office compliance with Government Property/ Vehicle programs

Tracking and executing office mailings

Office space Liaison for building lease/maintenance

Operation of recruiting lead software

Tracking and reporting each applicant's progress through recruiting and accession

process

Tracking and reporting recruiter performance, recruiter training, and Military Entrance

Processing Station (MEPS) performance metrics

Compiling and providing office performance metrics to CGRC and Headquarters

personnel

Track, process, and submit Scout Talent and Refer (STAR) program recruiting incentive

packages

Completing, routing, tracking, and reporting status of Local Marketing Support Forms

and approvals

Processing, tracking and reporting status of candidate's background investigations per

references including but not limited to I-9, Employment Eligibility Verification forms, and

the electronic questionnaires for investigation process (eQIP) process

Scheduling the Armed Services Vocational Aptitude Battery (ASVAB) testing and MEPS

appointments

Booking travel arrangements for candidates per policy

Drafting, submitting, tracking, and reporting status of waiver packages

Managing Microsoft Outlook calendars

Managing / monitoring Outlook distribution groups and shared mailboxes

Developing, updating, and maintaining the Recruiting Office Microsoft TEAMS site(s)

under guidance of the RIC

Sharing documents on Microsoft TEAMS

Organizing files on Microsoft TEAMS

Operating and reporting information from current lead management/accession software

solution (Gangway)

Researching, creating, and maintaining outreach, centers of influence (COI), and

distribution lists

Developing communication flyers, posters, and other artifacts

Supporting local, regional, and national recruiting events administrative requirements

Posting, monitoring, and reporting on Recruiting Office's social media sites

Qualifications:

Employees shall have proper documentation indicating they are legally authorized to work in the U.S.

Associate's degree with three (3) years of experience in clerical, administrative skills with exceptional organizational skills

Ability to function in a team environment

Employees shall be able to read, write, speak, and understand English

Personnel shall have demonstrated proficiency with Microsoft 365 Suite of Products, Apps, and Services, including, but not limited to Word, Excel, PowerPoint, Access, and Adobe Forms

SGI Global provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.

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