Medspa Front Desk Associate

Job Description

Kalologie Medspa combines the latest in medical aesthetic and wellness treatments to help clients look and feel their best. With Las Vegas locations at ARIA, Bellagio, Four Seasons, and Mandalay Bay Resorts, Kalologie is a premier provider of medical aesthetic treatments such as IV Drip Hydration, Botox, Fillers, Coolsculpting, and Microneedling.

Front Desk Associate

If you love interacting with people, this exciting, fast-paced aesthetic practice is the perfect place for you. This role is the first impression of our spa and sets the tone for everyone's experience from that point on. Our ideal candidate must have medspa or spa experience.

Great communication skills, and the ability to make an excellent first impression is critical for this role. Must be punctual, well-spoken with a positive attitude and a team player!

Job Responsibilities:

Greeting: You will be responsible for warmly greeting clients, rebooking their next appointments, and executing all front office duties efficiently.

Client Information: Accurately input all client information into computer. Record any relevant notes. Upon each visit, confirm client information on file for accuracy, update any changes.

Waiting Time: Ensure that all clients have minimal wait times by monitoring the schedule flow, keeping technicians on track and informing clients if there is a delay in the schedule. Offer beverages to clients who wait and ensure they are comfortable. Maintain a neat and clean waiting room/reception area.

Liaison: Interact with vendors and reps, act as a liaison between them and manager.

Maintenance: Perform opening and/or closing procedures.

Job Requirements:

Ability to effectively communicate with clients about treatments, products, membership benefits, and center policies and procedures

Ability to work a flexible schedule is a must, including some evenings and weekends

The ability to follow a proven process and work well in a fast-paced environment

Ability to meet objectives and course correct when needed

Experience in a similar field strongly preferred

Must be punctual, reliable and highly organized

Be efficient, detail-oriented and a quick learner

Comfortable using Mac computers and applications, computer savvy

Knowledge of electronic medical records preferred

Must be friendly, upbeat and honest

Maintain poise under pressure and thrive in a fast-paced environment

Kalologie offers a competitive hourly pay plus participation in tip pool; total hourly compensation averages $20-$22 per hour. Other benefits include product commissions, generous service discounts, MGM resort discounts, free daily meals in our resort employee dining rooms, complimentary parking, and ongoing training opportunities. We promote continued growth and development through our rapidly expanding aesthetic clinics.