Customer Service Manager - State Farm Agent Team Member

Job Description

Position Overview

State Farm Insurance Agent located in San Jose, CA is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Sunny Susanto - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.

Responsibilities

Establish customer relationships and follow up with customers, as needed.

Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

Use a customer-focused, needs-based review process to educate customers about insurance options.

Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Maintain a strong work ethic with a total commitment to success each and every day.As an Agent Team Member, you will receive...

Salary

Paid time off (vacation and personal/sick days)

Growth potential/Opportunity for advancement within my agency

Signing Bonus in the range of $300 - $800Requirements

Interest in marketing products and services based on customer needs

Excellent interpersonal skills

Excellent communication skills - written, verbal and listening

People-oriented

Organizational skills

Self-motivated

Detail oriented

Proactive in problem solving

Dedicated to customer service

Ability to work in a team environment

Ability to multi-task

Ability to effectively relate to a customer

Property and Casualty license (must have currently)If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.