SSE - NET App Admin

SSE - NET App Admin

Position Description

Level 2 5- 8 YRS

• Minimum 5+ years of experience in storage adminstration and remote infrastructure management

• 4+ years working experience in managing medium to large NetApp/EMC storage environment

• Good experience in Netapp 7-Mode and C-mode administration/ Good knowledge of atleast 2 EMC enterprise class storage administration

Hands on experience in configuring storage replication and restoration methods.

• Responsible for resolving all technical incidents escalated by the L-1 team

• Analyze Change Request; review change requests with the client & stake holders; validate the information and execute - High complexity; Critical & Emergency Changes

• Participate in Problem Management review meetings and provide root cause analysis

• Ability to handle and drive Incident Review bridges by identifying potential Problems; recommend solutions to be implemented

• Preferable to have work experience on storage migration and storage upgrade projects

• Responsible for SLA compliance

• Communicate effectively (verbal and written) and clearly within the team and with all the stakeholders Good knowledge on ITIL process

• Technical Certification on Netapp / EMC is desired and preferred.

• Flexible to work on 24/7 rotational shifts

Full time