Front Desk Associate

Job Summary-

We are looking for a Front Desk Representative to help with tasks such as greet our guests, schedule appointments, handle queries and complaints.

You will also be required to take tasks such as receiving packages, sorting emails and keeping an inventory of office supplies. Your contribution will help increase the efficiency of the office workflow.

Responsibilities-

Greet and welcome guests as they come and go.

Be professional and pleasant while interacting with guests.

Handle queries and address complaints.

Schedule appointments and follow-up with the patients.

Attend phone calls.

Receive packages, deliveries, and letters.

Keep an inventory of office supplies and ensure it is always stocked.

Maintain a filing system of all required documents.

Maintain a visitors log book.

Have an overview of the office expenses and costs.

Requirements-

Bachelors degree in related field.

Prior experience in customer service as a receptionist, front desk representative, or relevant position.

Must know how to use office machinery like a printer, faxing machine, etc.

Basic computer knowledge (MS Office)

Excellent communication, written and people skills.

Good multitasking, time management and organisational skills.

Problem-solving ability with analytical skill.

Customer oriented and professional attitude.

Full time