Reconciliation & Payments Analytics Officer

Equiti is a pioneering fintech firm and world-class provider of multi-asset fintech products - from liquidity solutions to in-house tech hubs to online trading platforms. With over 400 global specialists in 9 languages, Equiti provides clients with access to individual, professional, and institutional brokerage services in Europe, the Middle East, and Africa.

At Equiti, we believe that financial opportunities can unlock potential for everyone, everywhere. We're on a mission deliver accessible online trading products around the world through education and accessibility.

Think finance is stuffy Think again.

We see Equiti as a new breed of broker, and we are on the lookout for talented individuals who can perform and excel in a dynamic and innovative working environment. Our Retail Operations department would like to welcome a detail oriented

Reconciliation & Payments Analytics Officer in our office in Amman

As a Reconciliation & Payments Analytics Officer you will be responsible for developing broad skills to support personal growth and organizational success. The responsibilities and qualifications listed below are representative of the knowledge, skill, and/or ability required by our company.

Responsibilities

Monitor and perform the reconciliation of clients' funds daily.

Prepare daily balances reports for all banks and payment solution providers (PSPs).

Follow up errors to be corrected and ability to coordinate with relevant departments in the company.

Communicate with external payment providers and banks on discrepancies and info required.

Prepare monthly reports regarding Balances, Losses, Charges and Chargebacks.

Prepare various daily/weekly/monthly reports, related to client funds and balances.

Identifying, investigating, and resolving any discrepancies in a timely manner liaising internally and externally as appropriate.

Liaise with other departments to investigate discrepancies including developers, finance, and auditors.

Daily monitoring of financial institutions and payment providers balances and assessing any settlement or transfer that needs to be requested. Credit risk analysis on vendors.

Delivering management information from the Reconciliation Team.

Manage personal and team workloads when needed.

Adhere to corporate standards and procedures relating to reconciliation activities.

Review and address daily queue of inquiries from the business and other Operations teams related to the reconciliation.

Prepare and present daily and monthly metrics on recon status.

Organization and delivery of reconciliation information to the Internal Audit and Reporting team.

Communication and coordination with various departments within the Company and third parties for issue resolution.

Identify and design refinements for the reconciliation process and pass the logic to the team.

Work with project managers on software/tools to automate the reconciliation process/checks.

Work with business intelligence team on reports, gathering requirements and assisting to deliver the business with data analysis related to payments and the cash flow.

Manage, review, and update internal issue logs and report periodically when there is a reconciliation gap. Follow through to resolution of any gaps and provide relevant documentation on the resolutions.

Audit and maintain safekeeping records of discrepancies.

Document and provide input for monthly reports to management on identified control gaps and key exceptions with needed process improvement opportunities.

Readily available for ad hoc requests from management.

Skills & Competencies

Computer literacy with a good working knowledge of Microsoft Office.

Proven analytical abilities, problem solving and investigative skills.

Strong attention to detail and ability to identify issues and following through to resolution.

Excellent time-management skills: Comfortable working in a high-pressure environment and meeting strict deadlines.

Excellent communication and monitoring skills.

Discretion in handling sensitive information.

Team player with the ability to cooperate with multiple parties.

Able to adjust easily to any new product and payment method on boarded by the company.

Experience Requirements

Bachelor's degree in accounting/ Finance/ Economics.

Experience in a finance/accounting/reconciliation role of minimum 2 years.

Experience in a relevant role within an FX environment considered an advantage.

Experience with CRM/CMS and how this is linked to client transactions will be considered as an advantage.

Experience in data analysis and financial reporting.

Advanced Excel knowledge required.

Knowledge of SAP accounting software is an advantage.

Knowledge of reconciliation software will be considered as an advantage.

Highly proficient user of Word, PowerPoint, and Excel.

Previous experience in the forex industry will be considered an advantage but not essential.

Perks

Each of our offices has its special perks; be it 'no ties', free lunches, charity events, or a hybrid work policy – but whenever you walk into an Equiti office, you're sure to see a friendly face. We encourage international collaborations and always keep our eyes open to how we can do more.

The benefits you can expect at your Equiti workplace include:

Competitive salary package

Performance-based bonus

Medical insurance coverage for employees and family members

Smart working options

Employee wellness initiatives

Personalized career development

Company lunch in the office

Regular company events

With energy, drive, and imagination, there's no limit to where your career can go at Equiti. With a diverse workforce and geographical spread of offices, we strongly support career development initiatives as well as provide a range of opportunities for professional and life experiences.

Equiti is an equal opportunity employer.

'Equiti' refers to a group of companies consisting of seven regulated financial services companies licensed to operate in the respective jurisdictions of their incorporation, in addition to our tech and marketing hubs. Equiti has presence in Africa, Europe, and the Middle East.

Full time