Digital Adoption Specialist IT)

About Awign Expert:

Awign Expert is an Enterprise focused platform that helps businesses Hire, Assess and Manage high skilled resources for Gig Based Projects. We provide our Experts a gateway to work for and build a freelance/consulting career with large scale EnterprisesWe are a newly launched business division of Awign, which is one of the pioneers and currently the largest player in the Gig Economy in India. Here at Awign we are changing how the world works with a vision to uplift millions of Careers.

About the Role:

Duration: 12 months with possible extension

Location: Bangalore (Onsite)

Timings: Night Shift - 5:30 PM IST to 2:30 AM IST

Notice Period: (Immediate Joiner - Required)

Benefit:

Free Dinner

Subsidised Cab facility for coming to office for Night Shift (5:30 PM - 2:30 AM)

Free Cab facility for going home from office for Night Shift (5:30 PM - 2:30 AM)

Experience Required

A good Technical/Engg bachelor's/Professional degree.

A background in Solutions/Technical Customer Success/Professional Services is preferred

3-6 years of relevant experience.

Good presentation, verbal and written communication skills.

Technical Experience - Hands on experience of Javascript, CSS, HTML, Rest Api's, a knack for understanding systems, architecture, and security aspects is required.

Comfortable working in a fast-paced, dynamic, and evolving environment with the ability to develop product expertise, prioritize and work on multiple customer projects concurrently

Ability to understand Enterprise Applications like Salesforce, MS Dynamics, SAP, Oracle would be an added advantage.

Responsibilities:

Work with our global customers to identify their target audiences training needs, acquire an understanding of customer applications and processes, derive actionable insights, and use cases to improve digital adoption

Collaborate with cross-functional teams to deliver innovative solutions and bring process efficiency to our customers

Consult, ideate, and propose optimal digital adoption solutions to our customers using the client Product Ecosystem. Create Content using the client Studio Editor to suit the customer's use cases

Help develop standards and guidelines to ensure consistency in deliverables across projects.

Education:

Candidate from Computer Science, IT Engineering, MCA or BCA Background is mandatory

Preferred Skills

Excellent spoken English skills (Frequently Communicate with North American clients)

Awareness of diverse cultures and practices across geographies

Javascript, CSS, HTML, Rest Api's,systems architecture and security

Knowledge of applications like ERP, CRM, CLM, etc. such as Salesforce, MS Dynamics, SAP, Oracle, iCertis, etc would be an added advantage

Candidate from Engineering and Computer, IT background is preferred

Full time