Must have an experience in Freight Forwarding Company
Responsibilities
Extensive Direct Carrier Exposure -
S/Lines direct rate working for Minimum 3 Years
Pricing Exposure to all Sectors
Negotiation Logical reasoning - understanding key levers of Pricing - approach to RNM cases
Awareness of Covid market challenges incl equipment shortages & practicality of solutions
Carrier Key person relationship building practice
Ability to give Carrier Key person references
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Business Acumen -
Key Customer / OSA account handling tenure
Customer Need awareness
Customer satisfaction objective mindset & relationship building practice
Customer involvement for offering full scope solution
OSA/Customer references for Opinion
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People Handling Skills -
TM involvement in aligning role & customer need
Open in facing & resolving people challenges
Long Term relationship building with TM
TL feedback - support acknowledgement & rating by TL
TM Feedback on Strengths & Weakness
Working exposure with Operations / Clearance staff
Experience of regular reviews with TM & using it as a tool for further progress
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Additional Competencies for Team LeadersÂ
Documentation awareness of Country requirements, BL procedures & key timelines
Operational exposure incl CHA Process for Export-Import, Overseas Regulation exposure
Airfreight exposure, rate working, carrier exposure.
Exposure to reports - making regular reports, understanding importance of reports as a monitoring tool, commitment to comply with our needs in this area.
Qualifications
Must be Graduate and having Excellent verbal and written communication skills
Full time