Telephone Operator & Receptionist

Hi,

We are hiring for 5 star luxury property, Mumbai.

Interested candidates, float your resume on WhatsApp ) or email - [HIDDEN TEXT]

Position - Telephone Operator

Salary - hike on current salary

Working days - 6 days

Location - Mumbai

Job description of Telephone Operator role:

- Responsible for overall guest satisfaction.

- Fully backend voice greetings required.

- Providing information about hotel facilities, services, and policies to guests over the phone.

- Comfortable in interacting with guests.

- Taking and relaying messages accurately and efficiently.

- Coordination with other hotel departments to fulfill guest requests and ensure smooth operations.

- Transferring calls to all departments as per the requirement of guests.

- Handling guest complaints and ensure appropriate resolution or escalation as needed.

Regards,

Tisha Gupta ) Human Resource Executive

Career Craft Consultants

Office No.8, 6th Floor, TDI Business Centre, Sector - 118 Mohali (Punjab)

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Full time