Resource Manager

Job Description

Title: Resource Manager

Department: Operations

Supervises: N/A

Role Type: Full time

Location: New York, NY

ABOUT THE COMPANY:

Anchin is a New York City based Certified Public Accounting and Consulting firm with a Long Island and Florida presence that provides expert financial advisory to companies across a diverse range of industries. We offer a full range of integrated accounting, consulting and business management services from tax planning and audits to the most detailed analysis of acquisitions and financial restructuring.

Anchin is consistently recognized as one of the "Best of the Best" accounting firms in the country, a Best Place to Work in New York City and New York State, and a Best Accounting Firm to Work For Nationwide.

ABOUT THE POSITION:

Our Resource Managers serve critical roles on our client service team. Broadly, the position will involve working with various key stakeholders in the Firm to anticipate scheduling needs and ensure all engagements are properly staffed based on experience, industry, technical expertise, and capacity.

RESPONSIBILITIES:

Engage with partners, managers, service line/industry leaders, and staff to obtain an understanding of ongoing resource needs.

Act as a primary point of contact for staff scheduling requests, as well as for unassigned staff.

Ensure all engagements are properly staffed based on timing, levels, skills, and other necessary requirements.

Maintain and communicate on a regular basis updated short-term and long-term staffing schedules to partners, managers and staff.

Align resources to meet the needs of the clients.

Track and maintain records of professional staff's skills and interests to ensure alignment on client engagements and with staff career pathways.

Ensure compliance with Firm priorities around capacity, client needs, client prioritization, staff development, and diverse staff experience within their pathway.

Keep pulse of current and future needs and capacity.

Anticipate and resolve scheduling conflicts as they arise, including working with affected managers and staff to optimize recommendations and solutions.

Be aware of deadlines and priorities to ensure engagements are completed in a timely manner.

Proactively monitor time reports, staff utilization, availability, and productivity to identify trends, opportunities, and possible conflicts/issues.

Analyze staff availability and productivity and communicate with Partners and client in-charges regarding ongoing and future staffing needs, leveraging and utilization.

Facilitate scheduling meetings as needed.

Active role in implementing new scheduling processes and systems, driving adoption, and helping craft new processes.

Develop solid understanding of the business, our general clients and industries, and the Firm's strategy.

Perform other related duties as assigned.

QUALIFICATIONS:

Education:

Bachelor's degree in a relevant field.

Experience:

3+ years of experience in a similar role in CPA or a Law firm.

Experience using workflow management software/solution.

Knowledge of CCH Axcess and XCM preferred.

Excellent Excel skills.

Strong interpersonal, verbal, and written communication skills.

Ability to manage multiple priorities well.

Ability to research, document, analyze, and interpret scheduling, utilization, and leveraging data.

Compensation:

Competitive annual salary in the range of $60,000 to $100,000 based on the individual's experience level.

Attributes:

Accountability: Follows through on commitments, even requiring some personal sacrifice, promotes a sense of urgency.

Communicates Effectively: Delivers messages in a clear and concise manner, listens attentively, responds to requests in a timely and professional manner.

Strong Interpersonal Skills: Relates comfortably to all levels of people, both internally and externally, builds effective working relationships and interacts courteously.

Nimble Learner: Learns quickly when facing new situations, willingly takes on the challenge of unfamiliar tasks.

Being Resilient: Shows confidence under pressure, maintains a positive attitude despite adversity.

Action Oriented: Proactively seeks out new and challenging work.

Trustworthiness: Keeps confidences and develops a reputation for being honest and ethical.

Anchin is an equal opportunity employer who agrees not to discriminate against any employee or job applicant irrespective of race, color, creed, alienage, religion, sex, national origin, age, disability, gender (including gender identity), marital status, sexual orientation, citizenship, or any other characteristic protected by law. Anchin is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Anchin Recruitment Team at