Engineering Technician - REMOTE

Job Description

The Engineering Tech independently oversees/leads the safety, productivity, quality and assist crew personnel performance of IMCORP’s proprietary Factory Grade ® advanced diagnostics for underground medium- and high-voltage power cables at IMCORP customer sites. The Engineering Tech ensures that IMCORP’s unique instrumentation/equipment/diagnostic methodology are properly used, supervises work crews and judges whether diagnostic data gathered have integrity and meet technical standards or if additional remote communication and technical support is required.

A critical responsibility of the Engineering Tech is to guarantee the safety of all customers, contractors, partners, employees and community members in diverse, challenging and unpredictable field settings. As the sole field representative of IMCORP for a given customer project, the Engineering Tech determines and leads implementation of required field approaches to meet customer needs, initiating and integrating support from other company technical and administrative staff.

This role is remote and may work from any location in the continental United States. This role includes up to 70% travel. Pay includes supplemental pay and a lucrative bonus program.

Responsibilities

Prepare for field assignments using IMCORP pre-project and project plan information

Formulate project plans on daily basis with customer field supervisors to achieve project objectives

Provide on-site customer training on safety, test equipment and test procedures/process to ensure optimal cable system diagnostics

Scan test environment for factors that can affect cable performance and diagnostics results

Direct power distribution customers and contractors on-site, including preparatory or corrective action required for proper execution of tests

Determine and implement field approaches to meet customer needs and solve customer problems, initiating and integrating support from other company technical and administrative staff as needed

Maintain positive customer relationships with multiple customer representatives from varied levels and departments

Oversee the performance of IMCORP’s proprietary Factory Grade ® advanced diagnostics for underground medium- and high-voltage power cables at IMCORP customer sites in the U.S. utility market

Troubleshoot and repair IMCORP equipment including analog and digital circuitry, high frequency and fiber optic interfaces and computer sub-systems

Operate advanced diagnostics equipment, including next-generation models during controlled field tests

Acquire on-site test data

Apply partial discharge principles to field assessment

Assess and determine whether on-site test data provides sufficient information for meaningful data analysis including all required field signal data analysis

Meet comprehensive field performance standards with fully qualified audit results

Perform cable matching procedures as required

Observe and record significant technical/administrative data supplementary to diagnostics on daily basis

Troubleshoot electromechanical equipment and systems, formulating and implementing appropriate solutions

Escalate critical technical and administrative questions and problems as needed to remote support team on timely basis

Comply with applicable company technical, administrative and safety procedures, including meeting deadlines, at all times

Identify on timely basis problems or omissions with applicable company technical, administrative and safety procedures

Meet all certification and safety/compliance requirements on timely basis

Regularly participate in and contributes to all required meetings, training sessions and scheduled activities, through in-person or remote attendance

Lead assist crew in performing cable reliability management actions, such as mitigation and splicing

Move the Mobile Diagnostic Unit as needed to and from customer testing regions

Maintain adequate supplies and inventory on Mobile Diagnostic Unit

Maintain and coordinate maintenance as needed for Mobile Diagnostic Unit

When assigned, provide shadow training to other field associates

Preferred Qualifications

Associate’s degree in Electronics, Engineering Technology or equivalent

Bachelor’s degree in electrical engineering, engineering technology or equivalent a plus

Experience testing low-voltage and high-voltage power systems a plus

At least one year experience in power utilities field service a plus

Knowledge of fundamentals of electrical and electronic engineering and systems

Knowledge of fundamentals of analog and digital signal processing theory