Sales Support

Job Description

Sales Support

Tropical Nut & Fruit, the nation's TOP privately owned and operated Nut and Snack Company has an immediate opening for a Sales Support associate on 1st shift. While innovating this industry since 1967, we have become well respected for our food products, our reputation, and our consistent results. Come join our growing team!

Work Environment: This position operates in a professional office environment. This role routinely uses standard office equipment.

Essential Job Functions & Tasks:

1) Primary role of Sample Coordinator is to process/prepare sample request(s) for various departments as needed- primarily sales.

a. Management of FedEx shipments which includes, relaying pertinent information to proper members of team upon processing of samples/ packages shipped.

b. Maintaining sample log and tracking of samples once shipped.

2) Direct communication/collaboration with various departments. (Quality, Purchasing, Production, Shipping)

3) Direct support to Sales Representatives/ Customer Service Team to assist with various projects relating to field sales, floating to assist where needed.

a. Tasks include daily email communications, respond to requests or follow up on status of request.

b. Answering phones.

c. Inputting Sales Orders.

4) Direct support to Graphic Design department to assist with Trade shows coordination and marketing materials.

5) Identify recommendations for process efficiency based on issues raised by Sales team.

6) Perform other duties as assigned.

Basic Qualifications:

Education: High School Diploma Required

Experience in and knowledge of food manufacturing industry is highly desirable.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee is sometimes required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee must occasionally lift or move objects up to 20 pounds.

Position Type/Expected Hours of Work This is a full-time position, and a minimum of 40 hours per week is required.

Must have Exemplary Attendance

Additional Requirements:

1. Proficient in Microsoft Office specifically- Word, Excel, Outlook.

2. Present information clearly and effectively, responding to email communication.

3. Embodies company values such as: Accountability, Passion, Integrity, Innovation, and Humility.

4. High-energy, drive and ambition and acts with a sense of urgency.

5. Excellent communication skills, written, verbal, listening, articulate with the ability to explain/ interpret complex issues clearly, mindful of audience.

6. Consultative and collaborative work-style in working with potential and current customers as well as internal departments and colleagues.

7. Well organized, with ability to prioritize. plan proactively, manage conflicting priorities.

8. Comfortable in a dynamic, fast-paced environment.

9. Enthusiastic learner, eager to meet challenges and quickly assimilate new concepts.

10. Displays confidence in ability and performance on subject and role, exudes subject matter expertise.

Work Authorization/Security Clearance- The Company employs only United States citizens or person(s) that are otherwise legally authorized to work in the United States.

EEO Statement Tropical Nut & Fruit and/or Hayden Valley Foods provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, the Company complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. The Company expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of The Company's employees to perform their job duties may result in discipline up to and including separation.

Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.