Restaurant Supervisor

Job Description

OVERALL RESPONSIBILITIES

Work in conjunction with the Managers of Food and Beverage to ensure quality product and timely service.

JOB REQUIREMENT

Must have a min of restaurant supervisor experience; prefer hotel setting

Must have a min of 1 year restaurant supervisor experience; prefer hotel setting or

Must have a min of 2 years lead server or bartender experience, prefer hotel setting

Understand Food and Beverage Operations

Experience with Micros POS

Experience with OPENTABLE

Minimum lifting of 50lbs.

Ability to verbally communicate effectively with guests and co-workers

Pushing, pulling, bending, stooping, upward reaching

Some exposure to cleaning chemicals

Prolonged periods of standing and/or walking

ESSENTIAL FUNCTIONS

Ability to perform the Basics of Brilliant Hosting while delivering Marriott’s Core Values at all times

Supervise, direct & perform restaurant & bar plans and actions to achieve improved operations, overcome deficiencies, and instigate necessary changes

Daily inspection of restaurant and bar readiness according to standards

Regular inspection of all areas in order to direct work. Emphasis to be on sanitation and cleanliness

Handle guest complaints immediately in the most diplomatic manner

Spot check guest checks to ensure proper check handling procedures are being adhered to. Operate POS system to process checks and any other transactions

Maintain cleanliness of restaurant and bar; oversee side duty completion

Conduct Daily pre-meal meetings

Each associate is expected to work all positions within their ability, all reasonable requests by management