Quality Manager

We are conducting a search on behalf of a pioneering manufacturer of appliance components for a dedicated Quality Manager.

Company:

Our client stands at the forefront of innovation within the appliance industry, committed to advancing product excellence and process efficiency. With a global footprint and a workforce exceeding 1000 employees worldwide, the company's facility in the southern Raleigh-Durham area is poised for expansion, projected to grow from 120 to 170 employees within the next year.

Job Responsibilities:

This role demands a passionate individual committed to upholding and enhancing quality standards within the organization. Key responsibilities will include, but are not limited to:

Collaborate with central Group Quality to facilitate the certification of plant QMS in accordance with ISO 9001 standards.

Mentor, oversee, and foster the professional development of the plant's Quality Team, comprising Quality Engineers and Quality Control operators.

Design and deliver technical training on quality-related matters to operations, ensuring alignment with established quality protocols, customer expectations, and industry standards.

Enhance systems for data collection and analysis, leveraging insights to drive continuous improvement initiatives across all manufacturing divisions.

Strategize, oversee, and evaluate the performance of the "voice of customer" program and quality management systems, adapting strategies and procedures as required.

Lead the investigation of customer rejects and scrap, orchestrating organizational responses and spearheading improvement endeavors.

Address customer, internal, and external quality concerns through the adept utilization of Quality Tools, including immediate containment actions, improvement initiatives, and efficiency validation utilizing PDCA, 8Ds, CAR, and CAPA methodologies.

Conduct Internal and Supplier Audits, liaising with certification bodies and facilitating customer audits.

Qualifications:

To be successful in this role, candidates must possess the following qualifications:

Bachelor’s or Master’s Degree in engineering or manufacturing.

Minimum of 5 years of experience in Quality Management roles; 8 years within manufacturing environments.

Robust background in quality, process, operations, or engineering within manufacturing, preferably in automated processes such as automotive or household appliance manufacturing.

Proficient communication skills with the ability to engage effectively across all organizational levels.

Self-directed and capable of working autonomously.

Thorough understanding of ISO 9000 quality system requirements or equivalent standards (IATF preferred).

Proficiency in utilizing and training others on quality tools such as Fishbone Diagrams, 5-whys, 8D, Gage R&R, FMEA, SPC, etc.

Certified Quality Auditor (internal and supplier auditing) in compliance with ISO 9001, VDA, etc.

Preferred certification in Six Sigma or Lean methodologies.

Familiarity with AIAG standards and Automotive Core Tools, including APQP and PPAP.

Highly motivated with a proactive approach to problem-solving, willing to collaborate across functions and engage with customers.

Authorization to work in the US without visa sponsorship.