Subscription Planning Associate

Subscription Planning Associate

Wine Department

Full- Time (Hybrid)

Norwalk, CT, USA

OVERVIEW

PRIMARY RESPONSIBILITIES

Planning the selection of wines for subscription shipments while understanding factors such as customer preferences, seasonality, variety, and stock availability

Coordinating the organization and administration of a portfolio of more than 50 wine clubs

Regularly reviewing sales forecasts and ensure alignment within the planning system on a weekly to monthly basis

Monitoring inventory levels and making proactive adjustments to account for fluctuations in demand or supply chain disruptions

Problem solving to find suitable substitutions if planned wines are unavailable

Providing clear and timely updates for upcoming wine cases or changes to product offerings with our internal Marketing, Creative, and Operations Teams

Executing quality control measures related to wine offerings and overall subscription experience, taking corrective actions as necessary

Assisting in the implementation of new initiatives relating to wine clubs

Tracking wine club performance metrics, analyzing trends, and identifying opportunities for optimization and enhancement within wine subscriptions

Flexibility to assist with additional responsibilities as needed within the Wine Team

EDUCATION

High School Diploma

Wine knowledge not necessary, but a plus

QUALIFICATIONS

Strong knowledge of Microsoft Suite primarily Excel

Keen attention to detail, strong numerical and analytical skills

Flexible approach and ability to manage concurrent tasks

Enjoys working collaboratively in a small team

Willing to undertake industry recognized WSET certification

PHYSICAL REQUIREMENTS

Ability to sit at a desk and work on a computer for extended periods

Proficiency in using standard office equipment, including computers, keyboards, and telephones

Comfortable with prolonged periods of concentration and mental focus

OUR COMPANY

Direct Wines, Inc. is a dynamic, innovative, wine-loving company that helps consumers across the U.S. discover exciting wines that are perfectly suited to their tastes – all with the convenience of home delivery. We are proud to provide a highly personalized wine service in partnership with licensed retailers Laithwaites and The Wall Street Journal and most recently Omaha Steaks – and we are passionate about consumer satisfaction.

As the leading Third-Party Provider in the alcohol beverage industry, Direct Wines, Inc. provides professional services to licensed wine retailers across the US. These include access to national brands, marketing planning, and execution, logistics support for distribution management and customer service. We offer scalability and economies that individual, state-licensed retailers would struggle to deliver on their own. It is also the role of Direct Wines Inc. to ensure compliance in the highly regulated alcohol beverage industry.

GREAT PLACE TO WORK

As of 2023, Direct Wines, Inc. is a Great Place to Work Certified company. Receiving this certification represents that as an employer, we create an outstanding employee experience. We collected our employees’ feedback by conducting an anonymous survey. This certification is globally recognized and research-backed verification of great employee experience.

BENEFITS

Full time employees receive a competitive benefit package including:

Medical, Dental and Vision benefits with employer cost-share

Company paid Short-and Long-term Disability and Employee Life Insurance

401(K) contribution plan options with employer match

Paid time off (Vacation, Sick, Birthday, Company Paid Holidays)

Employee wine discount

Company paid WSET certification

Direct Wines, Inc. is an equal opportunity employer committed to recognizing and expanding diversity in our work and our outreach to vendors and consumers. We prohibit discrimination against any applicant, employee or business partner based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service-member status or any other status protected by federal, state or local law.